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# Network Engineer (2nd Line)

- **Company:** Fusion Fibre Group
- **Location:** Birchwood, UK
- **Experience:** Experienced
- **Salary:** £34,000.0 - £42,000.0
- **Contract:** Permanent contract
- **Skills:** IEEE 802.1Q, Software as a Service, Cloud Computing, Computer Networks, Domain Name System (DNS), Infrastructure as a Service (IaaS), IPv4, Simple Mail Transfer Protocols, Nagios, Network Architecture, Routing, Paessler Router Traffic Grapher, Simple Network Management Protocols, Wide Area Networks, Wi-Fi Technology, Dynamic Routing, Computer Network Technologies, SolarWinds (Software), Cacti, Fortinet, Cisco
- **Published:** July 18, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=61e423f96fa706da

## About the Role

You should have at least 3 years' experience in a similar capacity within an ISP environment., * Experience of carrier grade network infrastructure

 * Expert knowledge and experience with network technologies (routing/switching/security) - IPv4, 802.1Q/QinQ, dynamic routing protocol.
 * Experience working in a multi-vendor environment (Cisco/Nokia/Mikrotik)
 * Experience with Security equipment (NGFW).
 * Exposure to Cloud platforms (SaaS, IaaS)

Desirable skills

 * Fortinet NSE certified
 * Understanding of emerging network technologies including SDN, SD-WAN and automation technologies
 * Understanding of ISP systems stack - RADIUS, SMTP, DNS.
 * Openreach FCP, EBD and Cablelink
 * Working with -48VDC Telco Power Systems
 * XGS-GPON, GPON exposure, any vendor.
 * Good operational knowledge of Linux OS
 * SNMP application experience e.g. PRTG, Nagios, Solarwinds, Observium, Cacti
 * WiFi experience

## Description

You will be responsible to manage, scale and maintain the growth of Network infrastructure and support customer escalations from the service desk., * Monitor and maintain network infrastructure resilience and reliability

 * Suggest improvements to network performance (capacity, scalability and resilience)
 * Provide technical input into projects and able to lead
 * Review and improve B2B technical solutions, such as multi-tenanted customers.
 * Work with Customer Support Team Lead with technical handover guides for new/existing products
 * Able to assist the Customer Service Team (CST) with incident investigation where applicable
 * Resolve issues escalated from CST.
 * Ensure all change activity on the Core Infrastructure platforms adheres to internal Change Management policies
 * Perform technical assessments, testing, and proof of concept to validate new designs
 * Willing to travel for remote network deployments/maintenance when required. (MDU & Cabinet sites)
 * Contribute to improvement of processes within the department
 * Build successful relationships with other teams across the business
 * Work up and down the organisation and influence others to achieve desired results
 * Automate tasks and monitor their effectiveness


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