> Markdown version of [/jobs/ext/1326789-it-support-jr-service-desk-analyst-jr](https://www.wearedevelopers.com/jobs/ext/1326789-it-support-jr-service-desk-analyst-jr). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Jr. / Service Desk Analyst Jr.

- **Company:** Kronia
- **Location:** Brighton and Hove, UK
- **Experience:** Starter
- **Salary:** £25,000.0 - £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Bash Shell, Identity and Access Management, Information Technology Operations, Virtual Private Networks (VPN), Networking Basics, Windows PowerShell, Microsoft InTune, Casper Suite, Gsuite, Zendesk
- **Published:** July 18, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=4c7c9c3afc346376

## About the Role

We're looking for someone who: Has 1-2 years of experience in IT Support, Service Desk, Desktop Support, or similar roles.
Enjoys solving technical problems and helping end users.
Has strong communication and customer service skills.
Is proactive, curious, and eager to learn.
Wants to grow into more advanced IT Operations, Systems Administration, or Endpoint Management roles.

Tech Stack

 * Windows & macOS
 * Google Workspace (Admin Console, Gmail, Drive, Docs, Calendar)
 * Jamf Pro
 * Microsoft Intune
 * MDM & Endpoint Management
 * Identity & Access Management (SSO, MFA)
 * Networking Fundamentals & VPN
 * Zendesk
 * PowerShell or Bash (nice to have)



## Related Videos

- [Navigating the Future of Junior Developers in Tech](https://www.wearedevelopers.com/videos/1280-navigating-the-future-of-junior-developers-in-tech)
- [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks)
- [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability)
- [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system)
- [MCP doesn’t suck — your agent does](https://www.wearedevelopers.com/videos/100202-mcp-doesn-t-suck-your-agent-does)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)