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# Junior Insurance Systems & IT Support Assistant

- **Company:** Back2work Group
- **Location:** West Bromwich, UK
- **Experience:** Starter
- **Salary:** £26,000.0
- **Contract:** Permanent contract
- **Skills:** Business Systems, Cyber Security, Data Security, Information Technology
- **Published:** July 18, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=8541a71a88b996c9

## About the Role

* Strong problem-solving and diagnostic skills.
 * Clear communication skills
 * An interest in IT systems, data security, and how technology supports business operations

## Description

The Junior Insurance Systems & IT Support Assistant will provide first-line technical support across business systems while supporting data security, compliance, and core insurance operations., * Provide first-line support for hardware, software, and internal insurance systems (e.g. policy administration systems, CRM platforms), diagnosing and resolving common user issues

 * Assist staff with access to systems, including password resets, user account setup, and permissions management in line with data protection policies
 * Support the monitoring of cyber security and data protection practices, identifying potential risks and escalating concerns in line with FCA and GDPR requirements
 * Assist with maintaining secure handling of sensitive client data, ensuring compliance with internal policies and regulatory standards
 * Support routine system checks and basic troubleshooting of network and office-based technology
 * Help maintain accurate records of IT support queries, system updates, and issue resolutions
 * Assist with onboarding new employees by setting up IT equipment and system access


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