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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Principal Architect - Solutions Architect - **Company:** Verizon Communications Inc. - **Location:** Temple Terrace, FL, United States - **Experience:** Experienced - **Salary:** $124,500.0 - $239,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, DevOps, Routing, Systems Integration, Chatbots, Information Technology, Virtual Agents, Natural Language Understanding, Serverless Computing, Telco Cloud - **Published:** July 18, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87755877/1 ## About the Role * Bachelor's degree or four or more years of work experience. * Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Four or more years of experience in Architecture design and implementation. * Proven experience as a Solution Architect or Sales Engineer in the Voice Security space. * Ability to understand and align solutions with different market segments and audiences. Understands both business and technical aspects, as well as different sales motions for various market segments and their specific audiences. * Demonstrated expertise in Voice Security (e.g. VIAA, SecureLogix, etc.) * Strong understanding of cloud communications, telephony, SIP, IVR, omnichannel routing, workforce engagement, and customer experience design. * Familiarity with AI-driven tools such as chatbots, virtual agents, and Natural Language Understanding (NLU) platforms. * Exceptional communication, presentation, and interpersonal skills. * Expertise in government compliance and contracting Even better if you have one or more of the following: * A degree in Information Technology, Computer Science, Engineering. * Two or more years of experience developing and implementing business strategies. * Two or more years of experience incorporating design thinking into problem solving. * Industry certifications * Experience with integrations, APIs, and cloud-native services. * Exposure to Agile solution delivery and DevOps practices. Continuous Learning and Innovation Focus ## Description * Subject Matter Expertise: Serve as a subject matter expert in Voice Security technologies, providing credible and innovative solutions to internal and external stakeholders. * Solution Design: Translate customer business requirements into comprehensive, end-to-end technology architectures and actionable solution designs. + Take designs through the approval processes (Peer Review, SOAR, DLM...) + Create both internal and external documentation on the design that can be used as part of the selling motion (external) and for the hand-off to the implementation teams (Internal) * Sales Collaboration: Collaborate closely with the CEx Specialist Sellers and Core account teams to shape and deliver sellable and implementable solutions, ensuring alignment with our internal processes and standards. * Demonstrations and Workshops: Deliver engaging live demonstrations and technical workshops that showcase our portfolio's capabilities and value proposition. * Trusted Advisor: Act as a trusted advisor to customers by deeply understanding their communication needs and aligning technology solutions with their desired business outcomes. * Area of Expertise: Maintain a primary area of expertise while cultivating broad technical knowledge across key platforms and vendors. + Primary technology / vendor will be Verizon branded VIAA, SecureLogix, etc + While a primary area of expertise is needed, it is critical for the role to have foundational knowledge of the entire CEx portfolio. * Technology Exploration: Continuously explore and assess emerging technologies (e.g., conversational AI, digital service, analytics, voice and video communications) to enhance customer engagement strategies. * Cross-Functional Collaboration: Work with cross-functional teams (e.g., Product Engineering, Sales, Consulting, Product, Technology Solutions) to contribute to solution strategy and business development efforts. * Documentation: Create high-quality solution documentation, including architectural diagrams, proposals, and presentations. ## Related Videos - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Reducing LLM Calls with Vector Search Patterns - Raphael De Lio (Redis)](https://www.wearedevelopers.com/videos/1714-reducing-llm-calls-with-vector-search-patterns-raphael-de-lio-redis) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)