> Markdown version of [/jobs/ext/1327739-it-engineer-i](https://www.wearedevelopers.com/jobs/ext/1327739-it-engineer-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Engineer I - **Company:** Oscar Health, Inc. - **Location:** New York, NY, United States - **Experience:** Starter - **Salary:** $101,844.0 - $133,670.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Apple Mac Systems, Systems Engineering, Software as a Service, Log Analysis, Single Sign-On, Enterprise Software Applications, Okta, Information Technology, Slack, Casper Suite, Gsuite, Zendesk - **Published:** July 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=753e93e98111ef9e ## About the Role * 2+ years of IT experience, with at least 1 year in user support within a cloud-first, modern IT environment. * 1+ years of experience in a high-growth SaaS environment. * Proficiency in Okta identity and access management. * 1+ years of experience using Jamf to manage Mac OS. ## Description As a key member of the IT Engineering team, you will be responsible for supporting enterprise applications and providing innovative solutions to business challenges through automation. As an IT Engineer l you will be involved in managing user devices, analyzing, installing, modifying, and supporting operating systems and enterprise software. You will play a crucial role in ensuring the seamless integration and operation of IT systems within the organization. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $101,844.00 - $133,670.25 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses. Responsibilities: * Handle Single Sign-On (SSO) of new applications with Okta and troubleshoot related issues. * Support the Mac OS fleet using Jamf, ensuring optimal performance and security. * Develop and maintain comprehensive documentation for supported applications. * Oversee the complete lifecycle of user identities, including provisioning and deprovisioning. * Implement and maintain automated workflows for user onboarding and offboarding. * Build policies and scripts using vendor APIs for SaaS services such as Google Workspace, Slack, and Zendesk. * Provide operational support, including account management, workflow optimization, log analysis, troubleshooting, and performance enhancement. * Participate in an on-call schedule to provide emergency services and respond to issues as per monitoring and escalation protocols. * Ensure computer systems comply with organizational guidelines and standard operating procedures (SOPs). * Establish, configure, test, and maintain operating systems and SaaS applications. * Ensure rapid response to technical issues to minimize downtime and maintain productivity. ## Related Videos - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Our GitOps approach for deploying an Identity Provider and an API Gateway in a SaaS company](https://www.wearedevelopers.com/videos/776-our-gitops-approach-for-deploying-an-identity-provider-and-an-api-gateway-in-a-saas-company) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Let developers develop again](https://www.wearedevelopers.com/videos/463-let-developers-develop-again) - [Throwing off the burdens of scale in engineering](https://www.wearedevelopers.com/videos/608-throwing-off-the-burdens-of-scale-in-engineering) - [Startup Presentation: Dealing with the bug Mafia](https://www.wearedevelopers.com/videos/1175-startup-presentation-dealing-with-the-bug-mafia) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 139 - Soft and hard queries](https://www.wearedevelopers.com/magazine/487-dev-digest-139-soft-and-hard-queries) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)