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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, AI Experience Platform reporting - **Company:** RoyalCare Medical Staffing, Inc. - **Location:** Miramar, FL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Recommender Systems, Web Pages, Chatbots, Multi-Agent Systems, Information Technology - **Published:** May 19, 2026 - **Apply:** https://www.dice.com/job-detail/f1a99676-66a5-40cc-b791-f53120a63e38 ## About the Role * Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA or equivalent graduate degree preferred * 10+ years of product management experience, with at least 3 years in a leadership or director-level capacity managing product managers * Experience building or scaling platform products with ecosystem or marketplace ambitions (multi-sided platforms, partner ecosystems, or multi-segment product portfolios) * Proven ability to form and execute strategic partnerships with technology companies, distribution platforms, or industry partners * Deep understanding of AI/ML product strategy, including conversational AI, agentic systems, recommendation engines, or personalization platforms * Experience developing multi-year investment cases (business cases, board presentations) that secured significant capital allocation * Strong people leadership: track record of hiring, developing, and retaining high-performing product talent * Comfort operating at both the C-suite strategic level and the sprint execution level * Track record of building products in categories that didn't previously exist, or defining new market segments within established industries * History of identifying and executing strategic bets with incomplete information * Able to navigate the organizational complexity of an enterprise initiative that spans multiple brand leadership teams and formal governance structures within a publicly traded company * Comfort operating where no playbook exists * Experience in travel, hospitality, or large-scale consumer platforms strongly preferred * Familiarity with competitive dynamics in AI-native platforms, digital travel, or enterprise AI transformation * Exceptional communication skills: you can make a complex AI strategy clear to a non-technical executive audience ## Description Every year, travelers visit 277 web pages before booking a single trip. They cross-reference prices on six platforms. They screenshot itineraries to share in group chats. They escalate to contact centers to change a reservation that should take two clicks. The $1.7 trillion travel industry runs on friction. Friction is what AI was built to eliminate., Strategic Vision & Horizon Leadership * Own the multi-year product vision across three strategic tracks: current capability adoption, new capability creation, and travel ecosystem expansion * Define what vacation planning looks like in three to five years and set the innovation agenda to get there before competitors do * Define the strategic roadmap for the product's evolution beyond cruises into the broader travel and hospitality ecosystem * Identify and place strategic bets on emerging AI capabilities, testing them in controlled environments before committing full investment * Identify and evaluate strategic partnerships with travel technology providers, distribution platforms, and AI companies that accelerate the platform's reach into adjacent markets * Monitor the competitive landscape across AI-native travel platforms, incumbent digital transformations, and emerging distribution models * Translate competitive intelligence into strategic positioning People Leadership & Team Development * Manage and mentor a team of 2 Senior Product Managers (Capability Adoption, Capability Expansion) and 1 Senior Product Analyst * Own the aggregate outcomes of capability adoption and capability expansion through your Senior Product Managers, keeping both tracks delivering measurable progress while maintaining alignment across the full product roadmap * Set clear objectives for each team member aligned to their strategic track, and create an environment where all three tracks inform each other * Develop product talent by providing coaching, growth opportunities, and exposure to enterprise-level strategic thinking * Build a team culture that balances operational rigor with creative ambition * Plan for team growth as the initiative scales * Define the organizational structure needed to support the multi-brand, multi-segment ambition Enterprise Alignment & Executive Engagement * Serve as the primary product voice for the AI initiative with executive leadership, including brand presidents, the CDO, CMOs, and the CEO * Develop and present the multi-year enterprise capital investment case, including scope, sequencing, cost, and projected returns * Participate in and shape the product scope framework: defining what the core platform owns, what depends on shared enterprise services, and where adjacent initiatives begin * Lead cross-functional working groups spanning business value, technology, and design, aligning teams on priorities and tradeoffs * Translate the innovation vision and AI capabilities into language that resonates with financial, operational, and brand audiences. Product & Platform Strategy * Confirm the platform architecture supports the full ambition: multi-brand, multi-channel, multi-market, and eventually multi-segment (cruise, hotel, destination, river) * Drive the strategy for the product as the proactive intelligence layer across the enterprise, embedded in every guest-facing and crew-facing surface * Define success metrics from operational performance (capability coverage, task completion, deflection rates) to strategic outcomes (TAM expansion, partnership revenue, guest lifetime value) * Own the product narrative as a category-defining innovation: how the story is told internally to drive organizational momentum and externally to attract talent, partners, and industry recognition, * Own the development and defense of the multi-year enterprise CAR, covering all three capability horizons * Manage the product team budget, including headcount, tooling, and vendor relationships * Define and track financial metrics: revenue influenced by platform capabilities, cost avoidance through contact center deflection, and incremental revenue from new capability types * Model TAM expansion scenarios as the product extends into adjacent travel segments. ## Related Videos - [Management in times of Agentic AI - The Human Premium](https://www.wearedevelopers.com/videos/1472-management-in-times-of-agentic-ai-the-human-premium) - [100 million days in Vienna: A story of APIs & AI in tourism.](https://www.wearedevelopers.com/videos/93-100-million-days-in-vienna-a-story-of-apis-ai-in-tourism) - [Blazing Fast Page Navigation with Speculation Rules](https://www.wearedevelopers.com/videos/1570-blazing-fast-page-navigation-with-speculation-rules) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [How We Built a Machine Learning-Based Recommendation System (And Survived to Tell the Tale)](https://www.wearedevelopers.com/videos/752-how-we-built-a-machine-learning-based-recommendation-system-and-survived-to-tell-the-tale) - [Inspiring Young People (and Their Parents) to Become Programmers - Cassandra Chin](https://www.wearedevelopers.com/videos/1760-inspiring-young-people-and-their-parents-to-become-programmers-cassandra-chin) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [Panel Discussion: Responsible AI in Practice - Real-World Examples and Challenges](https://www.wearedevelopers.com/magazine/488-panel-discussion-responsible-ai-in-practice-real-world-examples-and-challenges)