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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, ServiceNow - Certified System Administrator - **Company:** Kpmg LLP - **Location:** Addison, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Data Analysis, Information Technology Consulting, Systems Integration, Sysadmin, Servicenow - **Published:** July 18, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2878630983-2 ## About the Role * Minimum eight years of recent experience in ServiceNow technology consulting; experience leading and managing systems integration projects, ensuring alignment with strategic objectives and delivering high-quality results * ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) certifications preferred * Bachelor's degree from an accredited college/university in an appropriate field * Verified success in leading five (5) or more ServiceNow projects, ensuring alignment with strategic objectives and delivering high-quality results * Excellent analytical, data analysis and presentation skills; excellent problem-solving abilities and strategic thinking; ability to present complex technical information to diverse audiences, including executives * Travel as needed * Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) ## Description * Lead ServiceNow client implementations including multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support. * Provide strategic architectural vision for ServiceNow implementations that align with client needs, business goals, and industry standards. * Utilize deep technical knowledge of ServiceNow capabilities and stay up-to-date with platform enhancements and updates. * Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives. * Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development. * Lead business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries * Oversee the management and development of specific solution areas within the ServiceNow platform, ensuring they meet evolving client needs and market demands. * Manage engagements according to KPMGs financial/cost management policies * Oversee and mentor a high-performing team, fostering continuous learning and collaboration; champion the ongoing evaluation and improvement of systems and processes to maximize efficiency and effectiveness * Maintain key customer relationships and cross sell other KPMG service offerings as well as maintaining satisfaction and good standing * Build strong internal networks within KPMG to leverage firm-wide capabilities for client solutions. ## Related Videos - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Hacking MSSQL on Cloud. 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