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# HVAC Technical Support Specialist

- **Company:** Gensco, Inc.
- **Location:** Tacoma, WA, United States
- **Experience:** Expert
- **Salary:** $66,560.0 - $85,280.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5ad9db74e38e59c1

## About the Role

* Completion of a 2-year college degree in technical studies or equivalent work experience preferred
 * 5 years of related work experience and excellent knowledge of HVAC industry preferred
 * Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task environment
 * Customer service-oriented approach, respond to requests with a sense of urgency
 * Strong attention to detail, excellent time management and organizational skills
 * Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
 * Strong presentation skills, excellent written and verbal communication skills
 * Strong people skills, recognizes when to use formal or informal approach, not easily intimidated, ability to say "no" in a firm but polite manner
 * Ability to use tact and diplomacy in sensitive situations
 * Able to operate personal computer, calculator, other office machines and proficient in MS Office products (Word, Excel, PowerPoint)
 * Able to work sitting or standing and to move freely throughout the facility
 * Able to lift and carry equipment and supplies on a frequent basis
 * Able to travel as required

## Description

* Perform a broad range of inside administrative and service support for both Customers and Gensco Team Members
 * Provide inside technical support for equipment sold by Gensco by offering guidance on installation, service, and repair
 * Provide technical training for our Customers and Gensco Team Members and communicate pertinent factory information as necessary


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