> Markdown version of [/jobs/ext/1330367-technical-specialist](https://www.wearedevelopers.com/jobs/ext/1330367-technical-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Specialist

- **Company:** Musco Sports Lighting, LLC.
- **Location:** Oskaloosa, IA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Computer Literacy, Ethernet, Data Logging
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2e4d4a6db5752735

## About the Role

* Associates degree in electronics is preferred or an equivalent combination of education and experience
 * 3 years' experience working with electrical installations and troubleshooting in a commercial or light industrial environment a plus
 * Experience with control systems, project management, and technical support is a plus
 * Must be knowledgeable on technical lingo associated with electronic systems and/or communications including one or more of the following - cellular, Ethernet, fiber, and networking or have the ability to learn
 * Working knowledge of single phase and three phase electrical power and DC electrical applications, or have the ability to learn
 * Strong analytical, technical, and problem solving skills
 * Strong internet and computer experience including Microsoft Excel and Word
 * Ability to work under deadlines and handle pressure while multi-tasking
 * Strong verbal and written communication skills
 * Ability to prioritize issues/projects; strong organizational skills with attentiveness to detail
 * Basic knowledge of Musco systems, products, and services a plus
 * Knowledge of National Electrical Code and Standards a plus
 * Bilingual preferred

## Description

* Provide courteous and effective frontline telephone support services in response to technical problem solving and electrical troubleshooting to customers, electrical contractors, Musco technicians, and internal services team and escalated calls from Control-Link staff
 * Identify and report new and ongoing product performance issues and develop processes to aid in up front detection and troubleshooting of these issues and assist in creating manuals and training other team members on these methods
 * Work closely with the internal Musco team to maintain the highest quality of customer service
 * Effectively manage product performance related issues from first contact through problem resolution
 * Effectively utilize Musco specific computer applications for accurate logging, tracking, and routing of call reports and service orders


## Related Videos

- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain)
- [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish)
- [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [Logs in observability - Correlation](https://www.wearedevelopers.com/videos/1430-logs-in-observability-correlation)

## Related Articles

- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Data Science & more: The Lopez dilemma](https://www.wearedevelopers.com/magazine/10-data-science-more-the-lopez-dilemma)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)