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# IT Tech Support Analyst

- **Company:** Connvertex Technologies Inc.
- **Location:** Southfield, MI, United States
- **Salary:** $60,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Office365, Peripherals, Servicenow
- **Published:** July 18, 2026
- **Apply:** https://www.careerjet.com/jobad/us35aef88140a74c749127f43034155150

## About the Role

High standards for customer support, dependability, on time, responsiveness, since of urgency, task oriented, follow thru and interpersonal skills
Required
Clear English spoken and written communication skills
Ideal
Worked in an Administration Building of a Manufacturing plant

## Description

Ideal/Mandatory skills:
Desired Skillset/credential
Actual Candidate Skills/credentials, describe
Required
Do you reside within commutable distance of downtown Indy? Where?
Required
Are you willing/able to work onsite daily?
Required
End user IT related Level 1 or Level 1.5 Tech Support, IMAC & Troubleshooting of hardware & software Incl. Windows, Dell / HP PC's, Peripherals, proficiency with O365, other common End User apps
Required
Will support a "Tech Bar" in-person, concierge-style tech support serving as the immediate, first-line point of contact to solve issues
Required
Asset / Inventory Management, Ticket Management ideally via ServiceNow
Required
Familiar with ITIL, ITSM, ServiceNow
Required
Great customer service in a fast-paced corporate environment.
Required, IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client is seeking an IT Service Analyst to join their growing IT team supporting …

 + 1 day ago
 + Apply easily


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