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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HRIS Analyst IV - **Company:** Spectraforce - **Location:** Austin, TX, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Artificial Intelligence, Data Analysis, Microsoft Outlook, Human Resources Information System (HRIS), Knowledge Management, Microsoft Software, Microsoft PowerPoint, Chatbots, Workday HCM, Workday HRIS, Workday - **Published:** July 18, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87764395/1 ## About the Role * Associate's degree in a related discipline OR * An additional 2 years of relevant experience in lieu of a degree., * Experience configuring Workday HCM and Workday Help. * 3+ years of experience in one or more of the following: + HR Operations + HR Technology + Knowledge Management + Digital Experience + Communications + Related disciplines * 1+ year of global experience preferred. * Experience developing and managing content within enterprise systems. * Experience using Microsoft applications and tools. * Strong analytical mindset with experience interpreting data and user feedback. * Self-motivated, organized, and capable of proactively managing multiple projects through successful completion. * Strong troubleshooting skills with a proactive approach to identifying and resolving issues. * Strong computer skills with proficiency in: + Microsoft Outlook + Microsoft Word + Microsoft Excel + Microsoft PowerPoint Preferred Experience: * Experience supporting HR Shared Services or employee service delivery operations. * Knowledge of employee self-service, case management, and knowledge management best practices. * Experience with AI-powered support tools, chatbots, or digital assistants. * Experience supporting global organizations and multilingual content environments. ## Description The Workday HRIS Digital Experience Analyst is responsible for creating, maintaining, governing, and optimizing the digital HR experience within Workday. This role serves as the primary owner of Workday Help Knowledge Management, ensuring colleagues, managers, and HR teams have access to accurate, timely, and user-friendly information through self-service channels., The analyst will develop and manage knowledge articles, monitor content effectiveness, analyze user behavior and search trends, and identify opportunities to improve self-service adoption, case deflection, and the overall colleague experience. Working closely with HRIS, HR Shared Services, HR Centers of Excellence, Communications, and Technology teams, this role will help establish Workday as the authoritative source for HR information and support., * Create, publish, maintain, and retire Workday Help knowledge articles. * Establish content standards, governance processes, and review cycles to ensure information remains accurate and compliant. * Partner with HR functional teams to identify, document, and continuously improve knowledge content. * Own content categorization, tagging, search optimization, and audience targeting. * Ensure knowledge articles align with HR policies, procedures, and business processes. * Identify opportunities to simplify HR processes through knowledge, guidance, automation, and self-service capabilities. * Collaborate with Change Management and Communications teams to promote self-service adoption and awareness. * Coordinate translation and localization efforts for global content where applicable. ## Related Videos - [HR & Tech: Why can't we be friends?](https://www.wearedevelopers.com/videos/1493-hr-tech-why-can-t-we-be-friends) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [The Future of Employee Wellbeing: Benefits, Trust & Performance](https://www.wearedevelopers.com/videos/1808-the-future-of-employee-wellbeing-benefits-trust-performance) - [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) ## Related Articles - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Does The Tech Industry Have The Best Work-life Balance?](https://www.wearedevelopers.com/magazine/427-does-the-tech-industry-have-the-best-work-life-balance) - [Data Analyst Salary Austria](https://www.wearedevelopers.com/magazine/275-data-analyst-salary-austria) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany)