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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Satellite Operations Center Technician - **Company:** Linchpin Solutions - **Location:** Tampa, FL, United States - **Salary:** $70,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** CompTIA Security+, Computer Networks, Linux, Issue Tracking Systems, Networking Hardware, Internet Protocol, IP Routing, Microsoft Office, Networking Basics, Network Planning and Design, Network Management System, Satcom, Software Engineering, TCP/IP, Computer Network Operations, SolarWinds (Software), Cisco - **Published:** July 18, 2026 - **Apply:** https://www.juju.com/job/00000000ghgmgw ## About the Role If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Satellite Operations Center Technician., + Experience with Microsoft Office + Verbal and written communication skills + Ability to work both collaboratively and individually + Critical Thinking Skills + Ability to give presentations and briefings as needed, Education & Certifications + Highschool Diploma or GED. + Associates Degree in Network Engineering, IT, or related field is preferred. + CompTIA Security+ is preferred but required within 90 days of hire. + Cisco Certified Network Associate (CCNA) is preferred. + One year education or directly related experience in network operations center support duties. Experience Requirements + 5+ years of SATCOM experience or equivalent combination of education/training and experience + Experience managing and supporting iDirect Hub solutions, TCP/IP, general networking concepts, and strong knowledge of SATCOM/RF concepts + IP Routing + Linux/Unix ## Description The Satellite Operations Center Technician will provide Tier 1 and Tier 2 satellite and network operations support. The Technician is part of a team that ensures the effective monitoring, control, and configuration of a global satellite communications network including forward deployed satellite earth terminals and embedded network communications equipment. The Technician will provide daily operational support for iDirect technologies hub and remote systems supporting global TDMA/IP networks. An integral part of the team, the Technician's tasking will include shift work including some weekends and holidays., + Continuously monitor network and satellite space segment performance to provide customer Tier 1 and Tier 2 support as required + Remotely troubleshoot VSAT systems via iDirect software + Resolve customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites + Monitor iDirect TDMA equipment configurations and network performance, in real time, and report conditions and anomalies to the designated Team Lead + Prepare reports on network utilization, performance and activity as required + Open and track trouble tickets via Remedy as required to resolve network or remote terminal issues + Analyze and resolve end-user hardware and software computer problems in a timely and accurate manner and provide end-user training where required + Monitor and test satellite network performance and provide satellite network performance statistics and reports + Assist in network design and capacity planning + Isolate and correct network faults using network management tools (iMonitor, iBuilder, and Solarwinds) + Manage service restoration activities and track/update trouble ticketing system (Remedy) + Provide status reports to customers and management personnel + Provide testing and implementation support of new software releases for deployed network equipment ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)