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# Field Service Supervisor

- **Company:** Linder Industrial Machinery Company
- **Location:** Raleigh, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=76a86772a7a2f637

## About the Role

* Associate Degree or equivalent experience
 * Five years experience as a heavy equipment technician
 * Excellent written and verbal communication skills
 * Thorough understanding of basic mechanical, hydraulic, electrical, and structural systems
 * Knowledge of the company's parts order system and work order system
 * Proficient in Word, Excel, and other software programs
 * Excellent organizational skills

## Description

Responsible for maintaining the scheduling of all fieldwork, communicating and advising customers (both external and internal) of all aspects of repairs, and enforcing the company's policies and procedures., * Coordinate field repairs, services, and maintenance of equipment

 * Direct troubleshooting, inspection, repair, and testing of equipment in the field
 * Develop and maintain repair schedules for all field personnel on a daily basis
 * Create work orders and oversee ordering of necessary parts and materials, providing all pertinent information to the service department administrative assistant for the closing of work orders and invoicing
 * Maintain constant communication with customers by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs and services, and obtaining customer approval for these services
 * Communicate with other internal department by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs or services
 * Oversee maintenance condition of all rental units in the field
 * Responsible for receiving, pre-delivery, and delivery condition of all new equipment in the field, maintaining all necessary records
 * Provide schedules for outside vendors and manufacturers
 * Responsible for Specialized Tooling utilized in the field, condition of tools, maintenance and updating
 * Track the failed parts removed from all machines in the field - customer, internal, or warranty repairs within company guidelines
 * Oversee maintenance of field technician service trucks, lube trucks, and other service department vehicles for safety, repairs, and maintenance


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