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# Computer Support Technican

- **Company:** Shark Byte Systems, Inc.
- **Location:** New York, NY, United States
- **Experience:** Starter
- **Salary:** $37,440.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, Networking Hardware, Network Troubleshooting, Linux Commands, MySQL, SQL Databases
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=32e9625a4ce30d5d

## About the Role

* Must have or be currently working toward a degree in a technology-related field (is a bonus but not required).

 * 2-3 years Previous phone-based support experience

 * 2-3 years Understanding of PC concepts, principles, maintenance, and operation

 * 1-3 years Experience with LINUX command line interface

 * 1-2 years of SQL/MySQL queries

 * 1-2 years of networking experience.

 * Ability to learn new skills quickly

 * Bilingual, proficient in BOTH English & Spanish (not required, but a plus)

## Description

Established and growing company seeks part-time Computer Technicians to provide level-2 tech support by phone, internet, and onsite visits to customer sites. Responsibilities include fielding technical support calls; using the Linux command line interface on a daily basis to access remote PCs and troubleshoot issues; configuring & testing various PC and networking equipment; and traveling to customer sites to perform maintenance.

Shifts are Monday-Friday, in 6 hour blocks.

Additional Paid Weekend on-call shifts will be scheduled according to availability. Training for internal systems and processes will be provided.

Responsibilities:

 * Field technical support calls

 * Troubleshoot hardware, software, and network issues

 * Configure, test, and maintain equipment

 * Create and manage support tickets for tracking and billing purposes


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