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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Support & Eligibility Manager (IT Manager 1) - **Company:** State of Ohio - **Location:** Columbus, United States - **Experience:** Starter - **Salary:** $101,774.0 - **Contract:** Temporary contract - **Skills:** Microsoft Access, C (Programming Language), Java (Programming Language), .NET Framework, Microsoft Azure, Delphi (Programming Language), C Sharp (Programming Language), C++ (Programming Language), Cloud Computing, Cloud Engineering, COBOL (Programming Language), Code Review, Computer Programming, Databases, IBM DB2, Visual C++ (Programming Language), R (Programming Language), Job Control Language (JCL), IBM Information Management System, IT Management, Microsoft Visual Studio, Microsoft SQL Server, Oracle (Applications), Pacbase, PowerBuilder, SAS (Software), Software Engineering, SQL Databases, Executive Control Language, Enterprise Software Applications, Sybase, Information Technology, Visual Basic Language - **Published:** July 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=34c38413633cff17 ## About the Role * Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; * AND Additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; * AND 18 mos. exp. in performing project management functions as defined in series purpose. Option 2: * 8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; * AND 18 months exp. in performing project management functions as defined in series purpose. Option 3: * 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent. Option 4: * The equivalent of Minimum Class Qualifications For Employment noted above. ## Description The Systems Support & Eligibility Manager serves as a key leader within the Office of Information Services (OIS), guiding development teams, shaping modernization strategies, and supporting mission-critical applications that directly impact service delivery to Ohioans. This role is ideal for an experienced application development leader who excels in mentoring technical professionals, designing scalable solutions, and bridging legacy mainframe knowledge with modern cloud technologies. OIS is a dynamic, forward-thinking IT organization dedicated to transforming enterprise systems and optimizing solutions for statewide services. The environment is collaborative and growth-focused, offering opportunities to innovate, influence architecture decisions, and strengthen technical practices across the organization. In this role, you will lead the team responsible for maintaining and modernizing the Support Enforcement Tracking System Refactored (SETS-R). SETS-R originated as a mainframe solution built on COBOL, IMS, and JCL, and has since been converted into a cloud-hosted C#/.NET and SQL solution. Under your leadership, the team will continue supporting daily operations while driving the transformation of SETS-R into a modern, containerized application aligned with best practices in Azure. You will oversee development efforts, guide technical direction, manage staff performance, and collaborate with partners across ODJFS to ensure solutions are secure, scalable, and aligned with business needs. This position blends operational leadership with strategic influence, offering the opportunity to modernize a high-impact system while strengthening team capabilities. Duties include but are not limited to: * Leading and overseeing the SETS-R development team, ensuring high-quality design, development, and implementation of enterprise applications. * Driving modernization efforts using C#, .NET, MS SQL, and Azure, applying best practices for security, performance, scalability, and cost efficiency. * Mentoring and developing team members through coaching, collaboration, code reviews, knowledge sharing, and continuous learning initiatives. * Collaborating with project managers, business relationship managers, and IT leadership to align development work with organizational goals and deliverables. * Translating business needs into scalable, maintainable technical solutions that support both legacy functionality and future modernization. * Leading incident response and troubleshooting efforts for complex technical issues in production environments. * Supervising staff through performance evaluations, training recommendations, career development planning, and ongoing support. * Ensuring legacy mainframe knowledge is effectively applied to current operations while supporting a transition toward modern cloud-based architecture., Location: This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address. ## Related Videos - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) - [Data Fabric in Action - How to enhance a Stock Trading App with ML and Data Virtualization](https://www.wearedevelopers.com/videos/253-data-fabric-in-action-how-to-enhance-a-stock-trading-app-with-ml-and-data-virtualization) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)