> Markdown version of [/jobs/ext/1332984-it-engineer](https://www.wearedevelopers.com/jobs/ext/1332984-it-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Engineer

- **Company:** Cognition AI, Inc.
- **Location:** London, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Collaborative Software, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Identity and Access Management, Python (Programming Language), Network Troubleshooting, Microsoft Office, TCP/IP, Wi-Fi Technology, Scripting, Okta, Microsoft InTune, Information Technology, Slack, Casper Suite, Gsuite, Api Management
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8b0b269caf84e91f

## About the Role

* 3+ years in a technical IT support role
 * Bachelor's degree in Computer Science, Information Technology, or equivalent experience
 * Experience with Okta administration and Okta Workflows automation
 * Proficiency in Kandji, JAMF, Intune or similar MDM solutions for device management and security
 * Experience administering collaboration tools (Zoom, Teams, Slack)
 * Strong knowledge of Google Workspace and Microsoft Office 365 administration
 * Solid understanding of networking concepts (TCP/IP, DNS, DHCP)
 * Excellent problem-solving abilities and organizational skills
 * Experience supporting both local and remote staff

Bonus if . . .

 * Okta Certified Professional or Administrator certification
 * Experience with office network troubleshooting (Cisco Meraki wifi, cabling)
 * Python programming or scripting skills, experience with API integrations

## Description

We're seeking an onsite IT Specialist to manage our technology infrastructure and support our growing team. You'll be the point person for identity and access management, endpoint management, and end-user support in a collaborative environment that values agency and results., * User Productivity: Implement and manage software and services that enhance productivity for both our engineering and GTM teams

 * Technical Support: Provide timely resolution to internal IT issues including device troubleshooting and conferencing systems
 * Process Automation: Develop and implement automated workflows to reduce manual tasks and improve efficiency
 * System Administration: Manage Okta instances, MDM software, and various SaaS platforms including Google Workspace, Microsoft Office 365, Slack, and Zoom
 * Device Management: Order, configure, deploy, and maintain laptops and other hardware for employees across all offices
 * Security & Compliance: Implement and maintain end-user security best practices across all IT systems
 * Documentation & Inventory: Create clear documentation and manage IT assets and licenses


## Related Videos

- [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai)
- [Coffee with Developers - Adam Wiggins](https://www.wearedevelopers.com/videos/919-coffee-with-developers-adam-wiggins)
- [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality)
- [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops)
- [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another)
- [Startup Presentation: Dealing with the bug Mafia](https://www.wearedevelopers.com/videos/1175-startup-presentation-dealing-with-the-bug-mafia)

## Related Articles

- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence)
- [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers)