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# Intake Specialist - Over-the- Phone Team (Remote - Full-Time)

- **Company:** TRANSCOM SOLUTIONS, LLC
- **Location:** United States (Remote available)
- **Salary:** $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Office Suite, Web Navigation
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9bef832487d81202

## About the Role

· High school diploma or equivalent required; Associate degree preferred

· Previous experience in healthcare, customer service, or workers' compensation is a plus

· Strong email etiquette, communication, and multitasking skills

· Proficient with Windows OS, web navigation, and standard office applications

## Description

We're hiring a detail-oriented and compassionate Intake Specialist to join our remote team. In this role, you'll be the first point of contact for referrals, helping coordinate medical and transportation services within the workers' compensation space. If you're tech-savvy, organized, and motivated by helping others, we want to hear from you!, * Receive and process referrals from case managers, clients, attorneys, and adjusters received via email and/or over the phone.

 * Accurately input client and appointment information into our system.

· Communicate with clients via phone and email, delivering exceptional customer service.

 * Collaborate with team members to coordinate services and ensure timely follow-up.
 * Maintain organized digital records and ensure compliance with company protocols.


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