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# Senior Associate, Business Systems

- **Company:** High Street Insurance Partners, Inc.
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $70,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Artificial Intelligence, Microsoft Outlook, Business Systems
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2ccff3ce81427026

## About the Role

* 2 + years hands-on experience with Applied Epic
 * 2 + years experience training staff on software and workflows
 * Experience working in an Insurance Agency preferred
 * Strong organizational skills and time management
 * Ability to connect, influence, and execute using video, phone, and in-person modes
 * High proficiency with Microsoft Excel, as well as Outlook and Word
 * Ability to Travel 20%, * Treats people with respect and dignity
 * Keeps commitments and demonstrates exceptional follow through
 * Team-first orientation; high integrity, and mature character
 * Positive, get it done personality
 * Sense of urgency: "All hands-on deck"
 * Exhibits confidence in self and others
 * Comfortable expressing vulnerability
 * Effectively influences outcomes and gives appropriate recognition to others

## Description

The Senior Associate Business Systems Support will be an integral member of the team supporting Highstreet partners as they embrace the latest technology.
The Senior Associate will provide Operational end-user product training for agencies as they migrate to Applied Epic. The position will also provide training and support of other software within the Business Systems, TechOps, Data, AI, & Automations or Retail Operations ecosystem.
Day-to-day, this role will collaborate extensively with cross-functional teams across Highstreet (Data, Technology, Finance, Legal and HR) and will work alongside multiple strategic service providers., As the organization grows, roles will evolve, and areas of focus will be identified and prioritized by the team. The following is not intended to be all encompassing; however, examples of initial areas of focus include:

 * Train new operations/servicing staff on all related tasks in Applied Epic either onsite or virtually
 * Train and support operations servicing staff on any software supported by Business Systems, TechOps, Data, AI & Automations or Retail Operations software that is used at Highstreet Agencies
 * Provide support and guidance to existing agencies regarding workflow questions
 * Provide input as needed for updates to workflows and processes, * Will report to a manager (or above)
 * Travel to Highstreet agencies for end-user training or go-live support as needed
 * Flexible remote work schedules are supported


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