> Markdown version of [/jobs/ext/1336203-it-help-desk-specialist-tier-1](https://www.wearedevelopers.com/jobs/ext/1336203-it-help-desk-specialist-tier-1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Help Desk Specialist (Tier 1 ) - **Company:** Atec, Inc. - **Location:** Spring Hill, TN, United States - **Salary:** $60,000.0 - $85,000.0 - **Contract:** Permanent contract - **Skills:** Linux, Virtual Private Networks (VPN), Network Architecture, Network Administration, Computer Equipment, Information Technology, User Accounts - **Published:** July 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ccbdd678c0f46d18 ## About the Role We are seeking a skilled IT Specialist to join our team. The ideal candidate will have a moderate/strong background in IT infrastructure and computer hardware, with proficiency in various operating systems and network administration., Proficiency in TCP/IP networking protocols - Strong knowledge of help desk procedures and best practices - Experience with network administration tasks - Familiarity with Linux operating systems - Ability to manage computer systems efficiently, * High school or equivalent (Required), * Help desk: 1 year (Required) ## Description Provide technical support and troubleshooting assistance to end-users - Install, configure, and maintain computer hardware and software - Manage user accounts and permissions - Set up and troubleshoot VPN connections - Monitor firewall security settings - Assist in maintaining network infrastructure - Collaborate with IT teams to resolve complex issues ## Related Videos - [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)