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# Ecommerce Operations Specialist

- **Company:** NOURISON INDUSTRIES INC.
- **Location:** Calhoun, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, IBM System I, Excel Formulas, Pivot Tables, Tableau (Software)
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=16523294f009645e

## About the Role

We are looking for an E-Commerce Operations Specialist that is very detailed oriented, takes pride in solving problems, finding solutions and providing excellent customer service. We have a growing eCommerce business and are looking for positive, well spoken individuals who possess exceptional communication, interpersonal and organizational skills with the ability to multi-task within a high volume environment., * Experience with Amazon, Wayfair, Walmart or other eCommerce retailers

 * Proficient in Microsoft Excel
 + Pivot tables
 + V-lookups
 * Tableau experience a plus
 * 2-3 years of experience in customer support/experience
 * Strong analytical skills
 * The ability to be resourceful, highly organized, and a creative problem solver
 * Excellent communication and a positive attitude - you'll be representing our brand directly to customers and retailers

## Description

* Clear out orders as needed within the Nourison internal systems (CAMS/AS400) and various retailer profiles
 * Customer outreach
 * Tracking and shipping of all internal gifting or sample shipments
 * Working closely with eCommerce account executives, operations team and retail partners to communicate any shipping delays or variance from expected delivery date
 * Maintain multiple eCommerce accounts, handle orders, shipments, claims, and feedback in accordance with company policies and procedures.
 * Communication with 3PL for orders and returns
 * Report on daily open order activity to the shipping warehouses and prioritize back order and late order processing
 * Single point of contact for strategic eCom accounts with regards to validating order transparency or missing data sets


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