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# RCM Solutions Specialist

- **Company:** Passage Health Inc.
- **Location:** New York, NY, United States (Remote available)
- **Salary:** $50,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Software Configuration Management, Workflow Management Systems
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=68846b0fc8fce1c0

## About the Role

The ideal candidate brings at least one year of ABA billing and RCM operational experience, strong analytical and organizational skills, and the ability to guide clients through process improvements and system adoption., * At least one year of experience in ABA therapy billing and RCM operations

 * Experience with ABA RCM management or consulting
 * Expertise using ABA billing software
 * Strong communication and presentation skills
 * The ability to analyze workflows and recommend process improvements
 * Strong documentation, organizational, and project management skills
 * The ability to manage multiple priorities and deadlines
 * Experience with reporting, account tracking, and operational metrics
 * Familiarity with payer processes, claims management, and denial workflows

## Description

We're seeking an RCM Solutions Specialist to support ABA providers through revenue cycle optimization, implementation projects, and day-to-day operational management. You'll work closely with the Billing Solutions Director, account managers, and billing teams to become a subject matter expert in platform functionality, billing workflows, and implementation best practices-ensuring operational tasks are completed on time and clients succeed., * Review client billing and revenue cycle processes to identify opportunities for improvement

 * Support new client onboarding and RCM implementation
 * Assist with software configuration, workflow design, and operational setup
 * Participate in client discovery sessions and implementation planning
 * Provide consultative guidance on billing workflows, operational efficiencies, and best practices
 * Monitor operational performance across assigned RCM accounts, tracking key metrics, deliverables, and open action items
 * Coordinate claim, denial, aging, and payment follow-up
 * Support account managers with client requests and operational reporting
 * Coordinate issue resolution across billing teams, clients, and internal stakeholders
 * Develop expertise in platform functionality, payer workflows, and implementation methodologies
 * Create and maintain onboarding documentation, process guides, training materials, and SOPs
 * Run client training sessions and support user adoption
 * Identify operational risks, workflow bottlenecks, and improvement opportunities
 * Escalate complex billing, payer, or system issues as appropriate
 * Partner with the Billing Solutions Director on complex client initiatives and escalations


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