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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Analyst (Contract-to-Hire) - **Company:** Blue Star Partners LLC - **Location:** Columbus, OH, United States - **Experience:** Expert - **Salary:** $104,000.0 - $120,640.0 - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Application Integration Architecture, Microsoft Outlook, Business Process Modeling, Business Systems, Microsoft Office, Microsoft PowerPoint, Data Driven Tests, Systems Architecture, Systems Integration, Enterprise Software Applications, Information Technology - **Published:** July 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9827be95b3e1c8d3 ## About the Role The ideal candidate is a technically savvy, proactive problem solver who thrives in a fast-paced environment and possesses strong analytical, communication, and stakeholder management skills. This individual will play a critical role in translating business needs into technology solutions while ensuring alignment with organizational objectives and service delivery standards., * Bachelor's Degree in Information Technology, Computer Science, Business, or a related discipline, or equivalent professional experience, * 7-9 years of experience as an IT Analyst, Business Systems Analyst, Technical Business Analyst, or similar role * Experience gathering, documenting, validating, and managing business and functional requirements * Experience supporting enterprise IT projects across multiple business functions * Experience working with cross-functional teams, business stakeholders, vendors, and managed service providers * Experience working within metrics-driven environments focused on continuous improvement * Strong understanding of business processes, application integration, and enterprise technology environments, * Strong requirements elicitation, analysis, documentation, validation, and management skills * Excellent analytical, troubleshooting, and problem-solving abilities * Strong understanding of technology domains, enterprise applications, and system integrations * Working knowledge of contracts, service level agreements (SLAs), and vendor management * Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) * Experience creating reports, presentations, diagrams, process flows, and user stories Professional Skills * Excellent verbal and written communication skills * Ability to communicate effectively with both technical and non-technical audiences * Strong customer service and stakeholder management skills * Ability to work independently while collaborating across matrix organizations * Highly organized with strong prioritization and time management abilities * Growth mindset with a willingness to learn new technologies and processes, * Experience supporting enterprise applications and large-scale IT initiatives * Experience working with IT service management (ITSM) methodologies * Familiarity with business process improvement initiatives * Experience with KPI reporting, dashboards, and performance metrics * Knowledge of budgeting, financial analysis, and technology cost management * Experience working in utility, energy, or other highly regulated industries ## Description We are seeking an experienced Senior IT Analyst to serve as a key liaison between business stakeholders, IT teams, and external service providers. This role is responsible for gathering and documenting business requirements, supporting technology initiatives, analyzing business processes, monitoring IT service performance, and driving continuous improvement across enterprise applications and services., * Partner with business stakeholders to identify, analyze, document, and validate business and functional requirements * Translate business needs into detailed functional specifications for IT solutions * Facilitate discussions between business users, technical teams, and service providers to ensure alignment on project objectives and deliverables * Develop user stories, process documentation, workflows, and business requirements documentation, * Monitor the performance, quality, and value of IT services using established KPIs and performance metrics * Analyze service delivery trends and recommend opportunities for operational improvement * Ensure IT solutions align with business objectives and customer expectations * Maintain a comprehensive understanding of supported applications, business processes, system architecture, and integration points Problem Solving & Continuous Improvement * Investigate and troubleshoot complex technical and business issues * Assess business impacts of IT risks and service interruptions and coordinate timely resolution * Identify opportunities to streamline processes and improve operational efficiency * Promote a culture of continuous improvement and operational excellence, * Collaborate with internal business partners, technical teams, and external service providers within a matrix organization * Monitor vendor performance and ensure compliance with contractual obligations and service level agreements (SLAs) * Facilitate communication between stakeholders throughout project and operational lifecycles Reporting & Communication * Prepare executive-level reports, presentations, dashboards, and status updates * Communicate technical concepts to non-technical audiences in a clear and concise manner * Present findings, recommendations, risks, and project updates to leadership and stakeholders * Analyze budgeting trends and provide financial insights related to IT initiatives, * Gather and document high-quality business requirements that support enterprise technology initiatives * Build strong relationships with business stakeholders and technical teams * Deliver effective problem resolution while minimizing operational disruption * Drive continuous improvement through data-driven analysis and process optimization * Monitor service performance and recommend enhancements that improve business value * Serve as a trusted advisor between business and technology organizations ## Related Videos - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)