> Markdown version of [/jobs/ext/1339061-microsoft-dynamics-365-customer-engagement-crm-manager](https://www.wearedevelopers.com/jobs/ext/1339061-microsoft-dynamics-365-customer-engagement-crm-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Microsoft Dynamics 365 Customer Engagement (CRM) Manager

- **Company:** RSM US
- **Location:** Minneapolis, MN, United States
- **Salary:** $107,000.0 - $214,500.0
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Dynamics, Microsoft Office, Systems Development Life Cycle
- **Published:** July 18, 2026
- **Apply:** https://rsm.wd1.myworkdayjobs.com/RSMCareers/job/Minneapolis/Microsoft-Dynamics-365-Customer-Engagement--CRM--Manager_JR120241

## About the Role

* Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development
 * Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE
 * Proven leader with the ability to assemble, lead, and motivate high performing teams.
 * Proven business facing skills.
 * Solid understanding of financial analysis and planning
 * Ability to multi-task and keep multiple responsibilities moving forward simultaneously.
 * Strong understanding of technology, ability to learn new technologies and applying them.
 * Proven experience in influencing, leading teams and driving change., * Superior verbal and written communication skills
 * Strong stakeholder management skills
 * Strong critical thinking and problem-solving skills.
 * Intermediate to advanced Microsoft Office skills, RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

## Description

* Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.
 * Establishing Cost Benefit Analysis through required phases of the project.
 * Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues.
 * Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.
 * During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals.
 * Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology.
 * Responsible for managing all aspects of CE implementations.


## Related Videos

- [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing)
- [RPA crash course for .Net developers – intro into the world of RPA from the perspective of a .Net developer](https://www.wearedevelopers.com/videos/271-rpa-crash-course-for-net-developers-intro-into-the-world-of-rpa-from-the-perspective-of-a-net-developer)
- [Navigating the AI Revolution in Software Development](https://www.wearedevelopers.com/videos/1266-navigating-the-ai-revolution-in-software-development)
- [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect)
- [Building Trustworthy AI in Industry: Beyond Traditional Cybersecurity](https://www.wearedevelopers.com/videos/1948-building-trustworthy-ai-in-industry-beyond-traditional-cybersecurity)
- [RAG like a hero with Docling](https://www.wearedevelopers.com/videos/1602-rag-like-a-hero-with-docling)

## Related Articles

- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)