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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Engagement Manager - HCM Implementation - US Markets - **Company:** Darwinbox Technologies Inc. - **Location:** Houston, TX, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Software as a Service, Data Analytics - **Published:** July 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7b4fe116cd9354c8 ## About the Role * Strong stakeholder management and executive communication skills * Consulting mindset with ability to drive transformation conversations * Strong customer advocacy and product-oriented thinking * Data-driven and automation-first approach to problem solving * Lastly, what we are not looking for, we're not looking for traditional implementation managers nor project coordinators and not people who measure success by whether the tracker is green., Applicants must be currently authorized to work in the United States. ## Description Role: Engagement Manager (HCM Implementation) - US Markets, Darwinbox is transforming how enterprises manage people, workflows, and employee experiences at scale. As we evolve, implementation is no longer about configuration and delivery tracking. The real challenge is helping organizations rethink how HR should operate across systems, processes, adoption, and decision-making. This role sits at the intersection of: * Enterprise consulting * Product thinking * Customer transformation Large-scale SaaS delivery You will act as: * A trusted advisor to enterprise customers * A strategic partner to CHROs and business leaders * The "Voice of Customer" internally across Product and Engineering An owner responsible for customer outcomes - not just go-live milestones All professionals joining our HCM implementation team are expected to clear the product certification (including a proctored assessment) in their first month of joining. What the work looks like: * You won't just inherit a project plan. You'll inherit ambiguity. * A customer struggling to standardize processes globally. * An implementation that technically works but operationally doesn't. A workflow designed for manual operations that now needs to scale intelligently. Your role is to understand the business problem behind the requirement and drive the transformation end-to-end. That means: * Leading enterprise HCM transformation programs from discovery through adoption * Challenging legacy processes and driving transformation conversations * Influencing senior stakeholders with clarity and credibility * Working closely with internal teams to shape customer outcomes Balancing customer expectations, scalability, product capabilities, and operational realities Because enterprise transformation breaks when those worlds operate separately. Who thrives here: * People who think in systems. * People who naturally ask: "Will this scale?" / "What breaks after go-live?" / "Are we solving the actual customer problem?" * People with consulting instincts, strong ownership mindset, and executive presence. People who care equally about customer outcomes, product experience, and operational excellence What we explicitly don't optimize for: * Coordination-heavy implementation profiles * Delivery managers who only track timelines * Requirement takers who never challenge assumptions * Governance without ownership Implementation thinking without business context ## Related Videos - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) - [Would You Buy Your Own HR? 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