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# IT Program Management Analyst

- **Company:** Akumen, Inc.
- **Location:** Washington, DC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Microsoft Azure, Configuration Management, Capability Maturity Model Integration, Software Documentation, Github, IT Management, Microsoft Project, Scrum Methodology, Requirements Management, Microsoft SharePoint, Systems Integration, Enterprise Software Applications, Information Technology, Servicenow
- **Published:** July 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8a0921edfe6f0321

## About the Role

Akumen, Inc. seeks a dynamic, self-motivated IT Technical Project Manager/ScrumMaster to support a Department of State enterprise application. This role works closely with government customers and a cross-functional team to provide operations and maintenance support. The support may include end-user support, development of enhancements, integration services, security vulnerability remediations, and/or additional governance activities. The ideal candidate brings strong leadership, Agile technical project management expertise, and experience operating in the federal landscape., * Bachelor's degree in Business Administration, IT Management, or related field (or equivalent experience)

 * PMP certification required
 * Experience working in Agile/Scrum environments
 * 4+ years of experience in the Information Technology field
 * 3+ years of experience writing technical documentation
 * 3+ years in a client-facing role (federal clients preferred)
 * Experience managing IT programs and projects using PMI standards
 * Proficiency with MS Office Suite and SharePoint
 * Strong written and verbal communication, presentation, and organizational skills
 * Ability to manage multiple projects, meet deadlines, and work independently
 * Demonstrated initiative, sound judgment, and problem-solving skills
 * Positive attitude and strong teamwork mindset

Desired Qualifications

 * Certified ScrumMaster (CSM) or equivalent Agile certification
 * ITIL® Foundation certification
 * Experience with Microsoft Project and ServiceNow ITSM

Clearance Requirement

 * Active Secret or higher U.S. Government security clearance

## Description

The IT Project Manager/ScrumMaster shall provide project management services in accordance with a CMMI Level 3 or higher project management approach.

 * Lead the application team facilitating Scrum ceremonies (planning, stand-ups, reviews, retrospectives) and driving Kanban flow optimization while ensuring full compliance with Bureau of Diplomatic Technology (DT) governance requirements.
 * Develop and maintain project roadmaps, release plans, sprint plans, and Kanban boards.
 * Proactively identify, assess, and mitigate risks and issues-including cybersecurity-related risks-maintaining comprehensive logs and facilitating timely resolution with government stakeholders.
 * Deliver clear, consistent communication through Agile reporting (burn-down charts, velocity tracking), stakeholder engagement, structured meetings, and fully documented project management processes.
 * Use Azure DevOps, MS Project, SharePoint, GitHub, and/or related toolsets to support requirements management, backlog refinement, configuration management, testing coordination, and system documentation (SOPs, Test Plans, Training/Reference Guides).
 * Follow project change and configuration management processes.
 * Coordinate testing activities and support program testing efforts.


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