> Markdown version of [/jobs/ext/1339595-it-specialist](https://www.wearedevelopers.com/jobs/ext/1339595-it-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - **Company:** Magruder Hospital - **Location:** Port Clinton, OH, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Hospital Information Systems, Cyber Security, Information Systems, Desktop Computing, Image Management, Information Technology Operations, Local Area Networks, Mainframes, Networking Basics, Radiology Information Systems, Wide Area Networks, Software Troubleshooting, Information Technology, Network Server - **Published:** July 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=865863e318379cce ## About the Role * High school diploma or equivalent. * Demonstrated interest in information technology and willingness to learn new systems and applications. * Strong troubleshooting, problem-solving, and customer service skills. * Excellent verbal and written communication skills. * Ability to prioritize multiple support requests and work in a fast-paced environment. * Ability to maintain confidentiality and comply with HIPAA and organizational security requirements., * Associate or Bachelor's degree in Information Systems, Computer Science, Cybersecurity, or a related field. * Technical coursework, certifications, or formal IT training. * Experience providing technical support or customer service in a professional environment. * Familiarity with Microsoft Windows, Microsoft 365, printers, mobile devices, and basic networking concepts. * Experience working in a hospital, healthcare organization, or other regulated environment. ## Description Join our Information Services team as an IT Support Specialist supporting critical hospital information systems that keep patient care running smoothly. In this hands-on role, you'll provide technical support, install and maintain hardware and software, troubleshoot user issues, and help ensure hospital staff have the technology they need to deliver exceptional care. This is an excellent opportunity for someone with a strong interest in information technology who is eager to learn and grow in a healthcare environment., * Install, configure, and deploy computers, printers, scanners, and desktop software. * Troubleshoot hardware, software, and application issues for hospital staff. * Respond to service desk requests and resolve or escalate technical issues promptly. * Maintain accurate, real-time documentation of support requests within the service desk system., * Install, configure, and troubleshoot Order Communications (OC), Radiology Information System (RIS), and Image Management System (IMS) applications. * Assist with daily operation of Local Area Network (LAN), Wide Area Network (WAN), mainframe, and specialty network servers. * Support hospital telecommunications systems and related technologies. User Training & Documentation * Train employees on hardware, software, and hospital applications. * Create and maintain user guides, procedures, and technical documentation. * Partner with users to identify workflow challenges and develop practical solutions. IT Operations & Compliance * Participate in an after-hours on-call rotation supporting critical hospital systems. * Cross-train as an Information Services Analyst to support departmental operations. * Protect confidential information by maintaining HIPAA compliance and following organizational security policies. * Support compliance with Joint Commission standards and other regulatory requirements. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)