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# IT and Automation Systems Specialist

- **Company:** Fowler Packing Company, Inc.
- **Location:** Fresno, CA, United States
- **Experience:** Experienced
- **Salary:** $74,880.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Data Integration, Health Information Management, Operational Databases, Software Engineering, Systems Architecture, Systems Integration, Virtual Local Area Networks, Visual Systems, Reliability of Systems, Information Technology, Operational Systems, Network Server
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f7c1b32aa5317017

## About the Role

* 3+ years in industrial automation or controls
 * PLC experience
 * Experience with industrial networking and system integration
 * Experience providing mid-level IT support in an operational environment
 * Ability to troubleshoot across electrical, controls, and IT systems

 * Vaid CA DL/Clean drivers record may be required.

Preferred:

 * Citrus or fresh produce packhouse experience
 * Experience with high-speed packing systems
 * Exposure to ERP/data integration
 * Pack line uptime and downtime reduction
 * Throughput improvements
 * System/network reliability
 * IT ticket resolution time and backlog reduction
 * Production data accuracy and visibility
 * Successful delivery of automation improvement projects

## Description

The IT & Automation Systems Specialist is responsible for overseeing automation, controls, and industrial IT systems across pack lines and facility operations. This role combines hands-on automation expertise with system ownership, ensuring reliable performance of pack line equipment, industrial networks, and production data systems. This position also provides mid-level IT support for plant and operational systems, ensuring timely resolution of technical issues and maintaining system reliability across both automation and business-critical applications. This position serves as the bridge between Operations, and IT driving uptime, data visibility, and continuous improvement across a vertically integrated citrus operation., * Own PLC, HMI, and control system performance across pack lines (sizers, optical sorters, baggers, palletizers)

 * Lead troubleshooting of complex automation issues and recurring downtime events
 * Standardize control systems, programming structures, and documentation
 * Oversee automation upgrades and capital improvement projects
 * Partner with Operations to optimize throughput and production visibility
 * Improve equipment synchronization and reduce manual touchpoints
 * Own pack line network maintenance (switches, VLANs, device connectivity)
 * Ensure reliable communication between PLCs, HMIs, vision systems, and servers
 * Partner with IT on backups, and system architecture
 * Lead integration between automation systems and ERP
 * Provide Tier 2 support for plant and office systems, escalating complex issues when necessary
 * Troubleshoot hardware and software issues (PCs, printers, scanners, label systems)
 * Support user access, permissions, and system functionality across operational software
 * Assist with troubleshooting ERP-related issues impacting operations
 * Coordinate with IT team on ticket prioritization and resolution timelines
 * Help improve visibility and tracking of IT tickets related to operations
 * Support traceability systems tied to lot/plot codes
 * Ensure data accuracy and system reliability
 * Help prioritize and coordinate IT and automation support work
 * Support and mentor maintenance and junior technicians


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