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# Support Tech Venue

- **Company:** Caesars Entertainment
- **Location:** Lake Tahoe, United States
- **Contract:** Permanent contract
- **Skills:** Communications Protocols, Computer Terminals, Data Transmissions, Local Area Networks, Information Technology
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f3a93fb556fcdda4

## About the Role

* High school graduate or equivalent preferred.
 * General knowledge of production operating systems, transaction processing systems, wide and local area networks, communication protocols, as well as various types of computer terminal equipment.
 * Ability to work various schedules and work hours
 * Proven ability to maintain confidentiality of the material being handled
 * Ability to follow written and oral instructions and procedures
 * Literacy and fluency in English
 * Demonstrated excellent interactive skills
 * Must be well organized and detail oriented with ability to preform multiple tasks
 * Demonstrated ability to communicate effectively, both verbal and written
 * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
 * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
 * Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

 * Must have visual acuity.
 * Ability to note audio or visual warnings or error messages from system.
 * Ability to smell.
 * Able to lift, carry, push, pull, handle, reach or grip 50 pounds, above or below shoulder
 * Ability to differentiate between colors
 * Auditory range must include immediate environment.
 * Mobility to move about the property
 * Must have the manual dexterity to operate a computer and other necessary office equipment.
 * Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.
 * Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

## Description

Provides technical support to the concert venue network, data communication systems and point of sale systems., * Provides specialized technical problem solving and problem resolutions to IT services at the Summer Concert Venue

 * Works with local IT to resolve computer system, Point of Sale and data communication systems
 * Installs and maintains Point of Sale devices and networking cabling and hardware
 * Provides first and/or second level problem determination & isolation and recovery support for concert venue network, POS, and other computer systems
 * Assists in planning by communicating with project/product teams, clients and vendors
 * Recommends changes for improved system implementation/modifications
 * Practices, and adheres to system management criteria and policies and procedures
 * Appropriately leverages resources to efficiently resolve issues.
 * Assists with venue build out, support during concerts, and tear down.
 * This position will not have any gaming system access


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