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# Operations & Data Coordinator (Entry-Level)

- **Company:** POCHAR LLC
- **Location:** Ontario, CA, United States
- **Experience:** Starter
- **Salary:** $45,760.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Data Validation, Operational Data Store, Software Systems, Live Streaming, Data Management, Data Inconsistencies
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=80176bb4fa4d1283

## About the Role

Our products are sold through major online marketplaces and direct business channels. We are looking for a motivated and detail-oriented Operations & Data Coordinator to join our growing team.

This is an excellent opportunity for a recent college graduate or early-career professional who wants to build a long-term career in business operations, customer support, product knowledge, data management, and eCommerce.

We value responsibility, attention to detail, problem-solving skills, and willingness to learn more than years of experience. Training will be provided., * Bachelor's degree or equivalent experience.

 * Strong written and verbal communication skills in English.
 * Strong attention to detail and ability to work with numbers.
 * Organized, responsible, and able to manage multiple priorities.
 * Comfortable working with Excel and learning new software systems.
 * Positive attitude and willingness to learn., * Bilingual English and Chinese preferred.
 * Degree in: Accounting, Finance, Business Administration, Supply Chain Management, Business Analytics, Management Information Systems (MIS)
 * Experience with: Customer service, Data analysis, Accounting support

Pay: $22.00 - $25.00 per hour

## Description

1) Customer Support & Product Communication

 * Provide professional customer support through email and phone.
 * Communicate with customers regarding orders, product questions, shipping updates, and after-sales support.
 * Learn company products, including features, specifications, and applications.
 * Introduce products and provide solutions based on customer needs.
 * Help customers understand product benefits and select the right solutions.
 * Collect customer feedback and communicate insights to internal teams.

2) Operations Support

 * Support daily operations including product live streaming, order processing activities, etc.
 * Prepare and print shipping documents, including carrier labels, packing documents, and freight paperwork.
 * Maintain accurate records and follow established company procedures.
 * Work closely with the Operations Team ensure smooth daily operations.

3) Product Data Management & Accuracy

 * Maintain accurate product information in company systems, including:
 * SKU information
 * Product dimensions
 * Product weight
 * Packaging details
 * Product specifications
 * Review and verify data accuracy to prevent operational errors and unnecessary costs.
 * Perform product measurements or data verification when needed.
 * Identify data inconsistencies and proactively report issues.

4) Data Analysis & Financial Support

 * Analyze product sales trends and identify slow-moving or underperforming products.
 * Support basic reconciliation tasks, including reviewing shipping costs and carrier invoices.
 * Compare invoices, system records, and operational data to identify discrepancies.
 * Use Tools (like Excel etc.) to organize, analyze, and present data.


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