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# Desktop Support

- **Company:** Resource Logistics, Inc.
- **Location:** Rochester, NY, United States
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, HP Thin Clients, Remote Desktop Services, Topdesk, Computer Equipment, Servicenow
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dfe030c02290b7bd

## About the Role

· Proven work experience as a Technical Support Engineer, Desktop Support Engineer or similar role

 * Good understanding of computer systems, mobile devices and other tech products
 * Hands-on experience in troubleshooting laptop, desktop, thin clients, printer, telephony hardware issues

· troubleshoot basic software technical issues

 * Familiarity with remote desktop applications and help desk software (e.g. Beyond trust, ServiceNow, etc.)
 * Manage hardware purchase request & responsible for updating the computer hardware inventory, * Windows, desktop, troubleshooting, VIP Support
 * 1. Do you have working experience in Desktop Support?
 * 2. Do you have working experience in Network Devices?



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