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# IT and Telecom Tech Tier 1

- **Company:** INFOTEL SYSTEMS, INC.
- **Location:** Henrico County, VA, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Computer Networks, Linux, OSI Models, Linux Servers, Office365, Network Server
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e5286e4522836b12

## About the Role

* Experience with Linux based PBX telephone systems.
 * 804 area code phone and have lived in Richmond, VA 10+ years.
 * Born in Canada, USA or Mexico. (security requirement)
 * Worked with computers before you drove a car.
 * Has the fix-it gene. You fixed your car, home appliance or built a PC.
 * Can use AI and work though the answer. You are an excellent researcher.
 * EXPERIENCED fixing TECHNICAL issues with SMALL BUSINESS IT ISSUES.
 * Focus on OSI layers 1 to 4 but also 5 to 7.

Desired

 * Comcast Internet issues.
 * Experience in managed voice and data networks is a plus.
 * Windows workstations and servers
 * MS 365 email or Google email.
 * Customer training.
 * Linux server setup and configuration.
 * Can fix the connection from the wire, to the device to the server to the cloud.

You as a person

 * You are conscientious, accountable and can quickly admit being wrong.
 * Know what Occam's razor is.
 * Strong customer facing communication skills. Customers like you.
 * Can read a service ticket or an email and ensure ALL customer requests are filled., * Linux OS: 2 years (Required)



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