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# IT Field Technician

- **Company:** JOB WORLD
- **Location:** Bala Cynwyd, PA, United States
- **Salary:** $53,694.0 - $58,416.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Cloud Computing, Event Logging, Microsoft Office, Internet Protocol Telephony, Break Fix, Information Technology, Gsuite, Cisco
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=de7a00573c0a7fca

## About the Role

You don't need years of MSP experience. You need the right foundation and the right mindset:

 * Some hands-on IT experience - helpdesk, desktop support, break-fix, field tech, or similar

 * Comfort with cabling - you've run cable before, or you're willing to learn and do it right

 * Basic Windows troubleshooting - you know how to use ipconfig, ping, check event logs, and work through a problem step by step

 * Logical thinker - you isolate variables, test one thing at a time, and don't give up when something doesn't make sense

 * M365 basics - password resets, account creation, shared mailboxes, Outlook setup

 * Reliable transportation and a valid driver's license - you'll be driving to client sites daily

 * Philadelphia or surrounding area resident - our clients are in the city and nearby suburbs

 * Comfortable working in nonprofit, school, and hotel environments with staff who aren't technical

Nice to Have - Not Required

These are a bonus, not a dealbreaker:

 * CompTIA A+, Network+, or Security+ (or currently studying for one)

 * Experience with VoIP phone systems - Polycom, Cisco, or any cloud-based platform

 * Google Workspace or Chromebook experience

 * Any exposure to UniFi, Meraki, or managed switches

 * Hotel systems experience - Micros PMS, Saflok, Toast POS

 * Low-voltage or electrician background

Character & Work Ethic

These matter as much as the technical skills:

 * Shows up on time, every time - clients depend on you being there

 * Asks questions when stuck - and documents the answer so it doesn't happen twice

 * Treats client staff with patience and respect - especially non-technical users

 * Takes ownership - if something isn't done right, you fix it

 * Honest about what you don't know - we'd rather train you than find out you guessed wrong on something important

Pay: $53,693.83 - $58,416.20 per year

Application Question(s):

 * Expericence with Office 365 Administration
 * Reliable transportation to go to client sites

Experience:

 * IT support: 1 year (Required)
 * Cabling: 1 year (Preferred)

Ability to Commute:

 * Bala-Cynwyd, PA 19004 (Required)



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