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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** Cubrc, Inc. - **Location:** Buffalo, NY, United States - **Experience:** Experienced - **Salary:** $60,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Microsoft Azure, Cloud Computing, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), File Server, Identity and Access Management, Networking Hardware, Virtual Private Networks (VPN), Windows Servers, Networking Basics, Cloud Services, Virtualization Technology, Scripting, Computer Networking Systems, Cloud Platform System, ServiceNow IT Service Management, Mobile Os, Firewalls (Computer Science), Hardware Infrastructure, Vmware - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d7b8a9828a103fe3 ## About the Role The ideal candidate will have hands-on experience troubleshooting technical issues, managing cloud services in a Microsoft Azure Environment, and providing excellent support to all end users., * 3-7 years of experience in IT support, systems administration, or similar roles. * Experience supporting cloud platforms (preferably Microsoft Azure GCC-High and/or AWS). * Working knowledge of Windows Server, Active Directory, and basic networking (DNS, DHCP, VPN, firewalls). * Familiarity with virtualization technologies (VMware) and storage systems. * Experience with Microsoft 365 administration and user support. * Proficiency in troubleshooting desktop and mobile operating systems (Windows, Linux). * Experience working with IT ticketing systems. * Ability to work independently and manage multiple priorities in a dynamic environment. * Strong communication and customer service skills. Preferred (Not Required): * Experience with scripting or automation. * Knowledge of security best practices in hybrid environments. Work Environment: * Full-time, on-site * May require occasional after-hours or weekend support for critical systems and maintenance. * May require occasional travel between corporate facilities ## Description CUBRC is seeking a skilled IT Support Specialist to join our team located in Buffalo, NY to provide support for the corporate hybrid IT environment, including cloud-based systems (Azure, AWS), on-premises infrastructure, and end-user support., * Provide support for end-user issues related to hardware, software, and network systems. * Manage and support cloud-based platforms and services to include Microsoft Azure and AWS. * Administer and maintain on-premises systems in a mixed Windows/Linux environment, including Active Directory, file servers, and various network devices. * Monitor and troubleshoot issues across cloud and on-premises infrastructure, ensuring availability and performance. * Support identity and access management across multiple environments and locations. * Respond to and resolve technical support requests in a timely and professional manner. * Assist with system upgrades, patches, and deployments across cloud and on-prem environments. * Document processes, configurations, and issue resolutions. * Collaborate with other IT team members and technical departments on infrastructure projects and initiatives. ## Related Videos - [Hacking iOS and Developing for Airbnb with Nicolas Haunold, Software Engineer at Airbnb](https://www.wearedevelopers.com/videos/100361-hacking-ios-and-developing-for-airbnb-with-nicolas-haunold-software-engineer-at-airbnb) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [WeAreDevelopers LIVE - Web Typography; CSS Layout features; Staying curious in an AI world and more](https://www.wearedevelopers.com/videos/1334-wearedevelopers-live-web-typography-css-layout-features-staying-curious-in-an-ai-world-and-more) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)