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# IT Servicetechniker / IT Support

- **Company:** advanced engineering GmbH
- **Location:** München, Germany
- **Salary:** €48,000.0 - €52,000.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Microsoft Operating Systems, Systems Integration, Software Distribution, Matrix42
- **Published:** July 19, 2026
- **Apply:** https://www.xing.com/jobs/muenchen-it-servicetechniker-it-support-156364371

## About the Role

* Abgeschlossene Ausbildung zum Fachinformatiker, Systemintegration, Informatikkaufmann, Kaufmann für Digitalisierungsmanagement
 * Erfahrungen mit automatischer Softwareverteilung z.B. Matrix42 (Empirum)
 * Erfahrung mit Ticketsystemen und Remoteunterstützung
 * Fundierte Kenntnisse in Microsoft Betriebssystemen, Netzwerktechnik und im Hardwareumfeld
 * Systematische, strukturierte und termingerechte Arbeitsweise
 * Freundliche, zielgerichtete Kommunikation
 * Zuverlässigkeit, Einsatzbereitschaft, selbständige Einarbeitung in neue Themen
 * Sehr gute Deutsch- und Englischkenntnisse

## Description

* Full-timeEmployment type: Full-time
 * €48,000 - €52,000 (employer salary)
 * Hybrid
 * Be an early applicant, * Sie unterstützen die Mitarbeiter sowie die gemäß Supportvertrag zugeordneten Außenstellen und Tochterunternehmen bei allen IT-Anfragen im Second-Level Support
 * Sie stellen den operativen Betrieb im Client-Umfeld sicher
 * Sie analysieren und beheben Störungen im operativen Bereich
 * Sie bearbeiten und lösen technische Störungen sowie Serviceanfragen
 * Sie sind Ansprechpartner im Second-Level Support


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