> Markdown version of [/jobs/ext/1346369-it-support-analyst](https://www.wearedevelopers.com/jobs/ext/1346369-it-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - **Company:** International Vitamin Corporation - **Location:** Greenville, SC, United States - **Experience:** Experienced - **Salary:** $68,700.0 - $110,424.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Computer Networks, Information Technology Operations, System Center Configuration Manager, Network Architecture, Wireless Distribution Systems, Network Routers, Peripherals, Firewalls (Computer Science), Microsoft InTune, Computer Equipment, Information Technology, Deployment Automation, User Accounts - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fa905f390f5250d3 ## About the Role * Bachelor's degree in information technology, Computer Science, or related field preferred. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are desirable. * 3+ years of previous experience in a Sr. IT support or a related role Knowledge, Skills, and Abilities * Strong troubleshooting and problem-solving skills. * Knowledge of computer hardware, software, and operating systems. * Knowledge of networking concepts and protocols. * Excellent communication and interpersonal skills. * Ability to work independently and collaboratively in a team environment. * Attention to detail and ability to prioritize tasks. * Willingness to learn and adapt to new technologies. * Customer-oriented approach to service delivery., * Have you ever worked for International Vitamin Corporation (IVC), either directly or through a temp agency? (If yes, please provide dates of employment and whether it was direct or through an agency.) * Do you have 3+ years of experience in a Senior IT Support or related role? * Are you able to provide on-site support and travel across multiple locations in South Carolina as needed? * Do you have hands-on experience with PC imaging/OS deployment tools (e.g., Entra, Intune, SCCM, WDS, Warehouse Operations and technologies) and Windows troubleshooting utilities (e.g., Sysinternals)? * Can you describe your experience supporting and administering end user end points, desktop/laptop environments, including maintenance, troubleshooting, patching and upgrades and overall lifecycle management? * Do you have experience supporting network infrastructure switches, routers, firewalls, and cabling (Cat5/Cat6)? * Can you describe your experience supporting and administering server infrastructure, including maintenance, troubleshooting, and upgrades? * Describe your experience managing user accounts and permissions in Active Directory, Intune. * What is your highest level of education completed, and do you hold any relevant IT certifications (e.g., CompTIA A+, Network+)? If none, please note "N/A." * What is your earliest available start date? ## Description The IT Support Analyst plays a critical role, working closely with the business and across the Information Technology organization. They are responsible for providing technical assistance and support, as well as planning and maintaining helpdesk and deskside support services related to end users and computer systems. The role also includes IT related project implementation and deploying systems based on business and user requirements. This position involves troubleshooting issues, diagnosing problems, and promptly implementing solutions to ensure smooth IT operations within the organization., * Respond promptly to user inquiries and technical issues via phone, email, IM, ServiceDesk tickets or in-person. * Diagnose and resolve hardware and software problems. * Diagnose and resolve Windows OS problems utilizing Sysinternals utilities * Install, configure, image, and maintain computer systems and peripherals. * Develop and maintain Windows OS images. * Set up user accounts, permissions, and passwords. * Assist with network infrastructure maintenance and troubleshooting. * Collaborate with IT team members to implement IT projects and initiatives. * Document technical solutions, processes, and procedures. * Provide training and guidance to end-users as needed. * Keep abreast of technological advancements and IT best practices. * Adhere to IT policies and procedures. * Collaborate with cross-functional groups to help resolve IT-related issues and requests. * On-Site Support and working knowledge to support All IVC locations General Responsibilities * Poses no direct threat to the health or safety of himself/herself, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation. * Requires regular attendance to perform essential elements as contained herein between the assigned start and end times for work. * Performs such individual assignments as management may direct. * Other duties as assigned. ## Related Videos - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [TypeScript Features That Changed the Game](https://www.wearedevelopers.com/videos/100061-typescript-features-that-changed-the-game) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)