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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Engineering Support Associate - **Company:** Arlington County - **Location:** Arlington, VA, United States (Remote available) - **Salary:** $56,202.0 - $100,922.0 - **Contract:** Permanent contract - **Skills:** AutoCAD, ArcGIS (Software) - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e4ad8f3219d906e6 ## About the Role Education and experience: Graduation from high school, vocational school, a GED certificate or the equivalent; and some experience in one or more of the following areas: * Engineering support; * Construction management; * Laboratory experience conducting tests; * Customer service in a trades environment; and/or Automated records management. ## Description The Department of Environmental Services (DES) , is seeking an Engineering Support Associate to become part of a team, performing multi-skilled engineering support work for the Water/Sewer/Streets Bureau. The work includes entry to advanced level technical engineering support of Arlington County's Water, Sanitary Sewer, Storm Sewer and Street infrastructure. Specific duties include: * Reviewing, investigating, and responding to citizen generated maintenance requests using the QAlert system; * Providing customer service by researching and resolving citizen issues, working with technical staff and contractors, business owners and property owners during investigations to understand, address, and follow-up on concerns; * Creating and assigning requests/tasks to Trades Manager Leaders using the County's asset management system (Cartegraph); * Providing support for emergency operations such as supporting and/or performing snow removal; * Managing small construction repair programs and projects such as driveway apron replacement, guardrail, fence, tree removal, and handrail in the County Right of Way (ROW); * Locating, researching, and interpreting records, easements, deeds, and drawings to assist engineers and construction crews with maintenance work; * Responding to FOIA requests for utility records, plans, and drawings; and * Performing other work-related duties as assigned., Substitution: Bachelor's degree in construction management, engineering, architecture, or a related field may substitute for up to one year of experience. Desirable: Preference may be given to candidates with a valid Commercial Driver's License (CDL) A or B, and experience in one or more of the following: * Preparing, updating, and/or locating records, drawings, and plats; * Mapping and performing spatial analyses with ArcGIS Pro; * Working with an automated work order management system (Cartegraph) and/or utility billing software (Cayenta); * Reading engineering plans, schematics, maps, and drawings showing water and/or sewer systems; * Drafting with AutoCAD; and/or * Working with citizens to resolve public works requests. Special Requirements: Cover Letter: Please attach a cover letter or alternatively, use the space provided in the supplemental question section to describe your experience in the following area(s): * Engineering support; * Construction Management; * Laboratory experience conducting tests; * Customer service/administrative support in a trades environment; and/or * Automated/Utility records management. Driver's License: The applicant must possess a valid driver's license and authorize Arlington County to obtain, or the applicant must provide a copy of the official driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record. Background Check: A pre-employment background check will be conducted. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information. Working Conditions: Work is performed both outdoors in all types of weather conditions and within an office environment. The work environment includes exposure to drafts, noise, dust, grease, and dirt, and may include extended periods of standing, walking, bending, crouching, and lifting light to heavy objects and equipment. ## Related Videos - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [Times of (climate) crisis - How and why sustainable software is a must!](https://www.wearedevelopers.com/videos/988-times-of-climate-crisis-how-and-why-sustainable-software-is-a-must) - [Kettle and Pot or Peas in a Pod? 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