> Markdown version of [/jobs/ext/1347108-it-specialist](https://www.wearedevelopers.com/jobs/ext/1347108-it-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - **Company:** Ken Garff - **Location:** Salt Lake City, UT, United States - **Experience:** Experienced - **Salary:** $43,680.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, Business Software, Cyber Security, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Multi-Factor Authentication, Identity and Access Management, Image Management, Information Technology Operations, Productivity Software, Phishing, Remote Service Software, Headsets, Peripherals, Laptops, User Administration - **Published:** July 19, 2026 - **Apply:** https://www.juju.com/job/00000000ghl0et ## About the Role Respect, Integrity, Growth, Humility, and Teamwork. Candidates must be at least 18 years old, authorized to work in the U.S., hold a valid driver's license, and maintain a professional appearance. Reasonable accommodations are available for individuals with disabilities. Relocation assistance is not provided; applicants must currently reside in the Salt Lake metro area or be willing to relocate at their own expense before starting. What We're Looking For + Experience: 2+ years in IT operations, technical support, or a related technology role. + Technical Knowledge: Working knowledge of Microsoft 365 Admin, solid understanding of Windows OS, intermediate hardware troubleshooting and repair skills, endpoint management, and modern business technology. + Organization & Communication: Strong organizational, documentation, and customer service skills, with the ability to manage multiple priorities in a fast-paced environment. + Problem Solving: Analytical mindset with the ability to troubleshoot issues, coordinate solutions, and improve technology processes. + Security Awareness: Basic understanding of cybersecurity concepts, including identity and access management, multi-factor authentication, endpoint security, and phishing awareness. Why You're a Fit You enjoy solving problems, improving processes, and helping others succeed through technology. You're proactive, detail-oriented, and thrive in a collaborative environment that balances operational support with strategic initiatives - keeping technology secure, projects organized, and systems running smoothly to support Ken Garff Automotive's continued growth., + Experience with Windows, macOS, and iOS operation, deployment, and management + Familiarity with Active Directory user management + Experience with RSAT tools such as DHCP and DNS + Experience with remote support tools + Basic knowledge of endpoint management or imaging tools + IT-related certifications (A+, Network+, etc.) Physical Demands Regularly requires standing, walking, talking, hearing, and reaching with hands and arms; occasionally requires sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. May require lifting up to 50 pounds. ## Description + Serve as first point of contact for IT support requests via service desk tickets + Provide on-site support within an assigned geographic area + Troubleshoot hardware, software, and connectivity issues + Perform password resets and resolve authentication issues + Support email, productivity software, and common business applications + Assist with onboarding and offboarding, including account setup and equipment preparation + Image, configure, deploy, and support laptops, desktops, mobile devices, and peripherals + Provide remote and desk-side support to end users + Support conference room technology, webcams, headsets, and related equipment + Document known issues and solutions in knowledge base articles + Follow established IT processes and security best practices + Perform other duties as assigned ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Passkeys: Truly Phishing-Resistant? Implementation and Pitfalls](https://www.wearedevelopers.com/videos/100156-passkeys-truly-phishing-resistant-implementation-and-pitfalls) - [Apple Vision Pro: Proven Development Methods Meet the Latest Technology](https://www.wearedevelopers.com/videos/1190-apple-vision-pro-proven-development-methods-meet-the-latest-technology) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)