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# Desktop Support Specialist / Information Systems / PRN

- **Company:** Catawba Valley Medical Center
- **Location:** Hickory, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Systems, HP Thin Clients, Networking Hardware, Microsoft Office, Tablet Computers, Software Troubleshooting, Information Technology, Laptops
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9b5323513bf9cb6c

## About the Role

Associate degree in Computer Science, or a High School diploma/equivalent with five years in IT technical support or service desk. Must obtain an IT support certification (e.g., CompTIA A+, HDI-CSR, Google GITSPC, ETA CNCT, or Apple ACMT) within twelve months of employment.
Preferred
Bachelor's degree in a computer related field. CompTIA A+ or Network+ Certification.
Work Experience:
Required
Two years of hands-on experience supporting hardware such as PCs, thin clients, laptops, tablets, handhelds, printers, phones, and various peripheral devices. Experience in software troubleshooting, including Windows Operating Systems and MS Office 365. General technical understanding of network hardware, topologies, and protocols. With training and on-the-job experience, the incumbent should become proficient in the basic aspects of the position within three months of the employment date..
Preferred
Experience in customer service roles, particularly within large healthcare environments.



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