> Markdown version of [/jobs/ext/1347219-it-law-office-operations-coordinator](https://www.wearedevelopers.com/jobs/ext/1347219-it-law-office-operations-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT & Law Office Operations Coordinator - **Company:** Amber K. Boyd Attorney At Law - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $20,800.0 - $24,960.0 - **Contract:** Permanent contract - **Skills:** Business Software, Law Practice Management Software, Cloud Computing, Collaborative Software, File Systems, Payment Systems, Internet Communications, Microsoft Office, Software Engineering, Product Software Implementation Methods, Adobe, Gsuite, Dropbox, Workday - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=38228697874c686e ## About the Role * At least three years of experience in office operations, legal operations, IT coordination, project coordination, systems administration, or a related role * Experience communicating with software developers, vendors, implementation teams, or technical help desks * Strong organizational, documentation, issue-tracking, and reporting skills * Excellent written and verbal communication skills * Ability to manage multiple priorities, deadlines, and technology-related projects * Experience supporting a virtual or remote office environment * Strong working knowledge of cloud-based business software * Ability to learn unfamiliar systems and processes quickly * Reliable internet connection and a professional remote workspace Preferred Qualifications: * Previous experience working in a law firm or professional services organization * Familiarity with legal practice management or case management software * Experience coordinating software implementations or system migrations * Experience developing standard operating procedures and internal documentation * Familiarity with CRM administration and workflow management * Experience preparing operational reports for senior leadership ## Description Amber Boyd Law is seeking a highly organized and proactive Remote IT and Office Operations Coordinator to support our Chief Operating Officer and Office Manager. This position serves as the central point of coordination between our internal team, software providers, technical support teams, developers, and outside vendors. You will help track technology issues, coordinate follow-ups, document processes, and ensure that the firm's systems continue to support efficient daily operations. This is not a software development or advanced technical support position. It is an operations-focused coordination role for someone who understands technology, communicates clearly, follows through consistently, and enjoys bringing structure to complex projects. The right person will be comfortable working with attorneys, administrative professionals, software vendors, developers, and technical support teams in a fully remote professional environment. What You Will Do As our Remote IT and Office Operations Coordinator, you will help manage technology-related requests and operational projects from identification through resolution. Systems and Technology Candidates should be comfortable learning and supporting a variety of business and legal technology platforms, including: * Legal case management software * Customer relationship management systems * Google Workspace * Zoom Business * Dropbox * Adobe * Loom * Online payment platforms * Help desk and issue-tracking systems * Remote communication and collaboration tools Experience with every platform is not required. However, you must be comfortable learning new software, troubleshooting basic issues, coordinating with technical support, and documenting solutions clearly. What We Are Looking For The ideal candidate is naturally organized, detail-oriented, and persistent about follow-up. You do not allow requests, vendor communications, or unresolved issues to disappear into an inbox. You should be someone who: * Enjoys organizing information and improving systems * Can manage several projects and open issues simultaneously * Communicates professionally with both technical and nontechnical professionals * Takes ownership of follow-ups and keeps projects moving forward * Can translate technical updates into clear information for leadership and staff * Notices patterns, identifies inefficiencies, and recommends practical improvements * Works independently without losing attention to deadlines or details * Understands the importance of confidentiality and professionalism in a law firm * Is comfortable working remotely and staying responsive throughout the workday What Success Looks Like: You will be successful in this role when: * IT and software issues are consistently documented and followed through to resolution * Leadership receives clear and reliable updates on open projects and system problems * Vendor and developer communications are organized and productive * Employees know where to report technology issues and receive timely follow-up * Standard operating procedures remain accurate and accessible * Recurring problems are identified and addressed * Technology projects continue moving forward without important details being missed Why Join Amber Boyd Law? This is an opportunity to take ownership of an important operational function within a growing law firm. You will work closely with leadership, contribute to meaningful process improvements, and help create systems that allow the entire team to work more efficiently. This role is ideal for someone who enjoys solving problems, organizing complex information, improving workflows, and becoming the dependable person who keeps projects and systems on track., * Track IT issues, software problems, support requests, and outstanding action items * Coordinate communication with software vendors, developers, help desks, and implementation teams * Follow up on unresolved technical issues and ensure updates are documented * Support the administration of CRM, case management, communication, file storage, and office systems * Maintain organized records of system issues, solutions, vendor conversations, and project progress * Create, update, and organize standard operating procedures * Prepare weekly IT and office operations status reports for leadership * Assist with software implementation, testing, troubleshooting, and team adoption * Coordinate access, account setup, permissions, and basic system administration * Identify recurring problems and recommend process improvements * Help ensure remote employees have access to the systems and resources needed to perform their work * Manage multiple technology and operations priorities while keeping leadership informed * Serve as a reliable liaison between technical teams and nontechnical staff ## Related Videos - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies) - [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Lost and Wasted Time: Searching for the Cozy Web](https://www.wearedevelopers.com/videos/2107-lost-and-wasted-time-searching-for-the-cozy-web) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)