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# Desktop Support Engineer - Onsite

- **Company:** MSYS Inc.
- **Location:** Nashville, TN, United States
- **Contract:** Permanent contract
- **Skills:** LTE (Telecommunication), Virtual Private Networks (VPN), Network Troubleshooting, Cisco WebEx, Wi-Fi Technology, Cisco, Servicenow
- **Published:** July 19, 2026
- **Apply:** https://www.juju.com/job/00000000ghmjqn

## About the Role

+ Able to navigate different OUs

 + Able to look up attributes

 + Able to reset password and unlock accounts

iOS management, support, and deployment

 + Setting up new phones/iPads

 + Resetting iTunes accounts

 + Resetting network settings

 + Backup/restore device data

Video conferencing

 + Cisco WebEx

 + MS Teams

 + Cisco Presence video solutions

Network troubleshooting

 + Internal vs external VPN

 + LTE

 + WiFi, + WebEx

Hardware deployment

 + ServiceNow ticket management

 + Ticket assignment



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