> Markdown version of [/jobs/ext/1348051-it-generalist](https://www.wearedevelopers.com/jobs/ext/1348051-it-generalist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Generalist - **Company:** ASCENT SERVICES GROUP LLC - **Location:** Wylie, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Data Systems, Enterprise Planning Systems, Enterprise Software Applications, Information Technology, Performance Monitor - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=14d97562c50b488b ## About the Role Requirements: Position requires a Master's degree in Management Sciences, Computer Science or Related Field plus 3 years (36 months) of experience working with an ERP Software. Experience can be gained prior to, concurrent with or after receipt of qualifying degree. ## Description Description: This job is responsible for supervising, planning, coordinating, and leading computer-related systems and processes to support operations efficiently and cost effectively. The role will supervise technical professionals while maintaining responsibility for departmental operations. The IT Supervisor's essential functions will include: * Monitor performance of SIA's information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. * Analyze business requirements by partnering with key stakeholders across SIA to develop solutions for IT needs. * Act as Subject Matter Expert within SIA for development and maintenance of ERP software (IQMS) * Develop and implement contingency planning/disaster recovery plan. * Support processes and procedures within JSOX (Japanese version) compliance and ISO certification requirements. * Responsible for overseeing the maintenance of land line and handheld phone/data systems. * Monitor daily operations, including server, hardware, software, networking, and enterprise system. * Display an understanding of corporate and management process, and be able to clearly explain company policies, systems, and procedures. * Ability to clearly define resource (Human and mechanical) objectives and monitor/measure performance. Successfully lead a team to achieve timely and effective results. * Ability to interact internally and externally to an effective level. Includes written (Letter, fax, e-mail) and verbal (Phone, face-to-face, large meeting). * Capable of logically sequencing tasks within a designated time frame to produce a desired result. * Think creatively and strive to continuously improve. * Implement task & procedures efficiently to minimize wastage of effort, time, and money. * Oversee the operation of assessing IT vulnerabilities and threats in the workplace and identify possible risks to the business. * Ability to use the planning system to ensure timely introduction of an advanced product. * Understand and implement the principal laws, third party regulations and policies which are particularly relevant to the use of information and IT. 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