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# Desktop Support Technician

- **Company:** Iron Service Global Inc
- **Location:** Irving, TX, United States
- **Experience:** Experienced
- **Salary:** $43,680.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Zebra (Programming Language), Microsoft Windows, Active Directory, Android Software Development, Macintosh Computers, Apple IOS, System Configuration, Office Suite, CompTIA Strata - PC Hardware Technology Engineer, Servicenow
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e0318bde417e8666

## About the Role

* Must have good customer-facing skills and be well presented.
 * Demonstrates independent and proactive thinking
 * Builds effective relationships with both the CLIENT and End Client
 * Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
 * Must be able to work alone and unsupervised, taking the initiative when necessary.
 * Must be organized and prioritize work appropriately.
 * Fully vaccinated techs

Technical Skills & Experience Required:

 * Must have experience of using an ITSM system.
 * Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
 * Support experience of MACs would be beneficial
 * Knowledge of mobile devices, in particular those running iOS and Android operating systems
 * Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components;
 * Ability to replace defective parts.
 * Working knowledge of Zebra printers and handheld scanners.
 * Experience related to working in a distribution center is needed., * Windows: 2 years (Required)
 * Active Directory: 2 years (Required)
 * ServiceNow: 2 years (Preferred)
 * Desktop support: 2 years (Required)



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