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# Clearance Center Operations Manager

- **Company:** Goodwill Southern California
- **Location:** San Bernardino, CA, United States
- **Experience:** Starter
- **Salary:** $37,752.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Outlook, Microsoft Office
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a56630e5eb0b964a

## About the Role

* 1-3 years of supervisory experience in retail, warehouse, or customer-focused operations.
 * Strong leadership skills with the ability to coach, develop, and motivate teams.
 * Experience managing operations, performance metrics, and multiple priorities.
 * Comfort using POS systems, timekeeping systems, and basic computer applications (Outlook, Excel, etc.).
 * Strong communication, problem-solving, and organizational skills.
 * Ability to handle confidential information with professionalism.
 * Bilingual Spanish/English is a plus.
 * Commitment to Goodwill's mission and RISE values (Respect, Integrity, Service, Excellence).

## Description

Goodwill Southern California is hiring a Clearance Center Operations Manager to support our mission of transforming lives through the power of work. In this role, you'll lead day-to-day operations, develop your team, and ensure performance across production, sales, safety, and service-helping your location operate efficiently while delivering meaningful community impact.

What You'll Do:

 * Serve as Manager on Duty (MOD) as needed, overseeing daily operations including opening, closing, and real-time decision-making.
 * Lead daily operations by overseeing production, salesfloor execution, and backroom processes.
 * Train, coach, and develop team members to meet performance goals, productivity standards, and customer service expectations.
 * Partner with the General Manager to drive results across sales, payroll, safety, and expense control.
 * Ensure a safe, clean, and compliant work environment by enforcing company policies and procedures.
 * Monitor and improve key performance indicators (KPIs), including production output, merchandising standards, and customer engagement programs.
 * Support hiring, onboarding, scheduling, performance feedback, and team development activities.
 * Coach team members on loss prevention, de-escalation practices, and operational standards.
 * Oversee donation processing, merchandising, and inventory flow to maximize efficiency and results.
 * Support audits, compliance activities, and operational reporting, ensuring standards are consistently met.
 * Communicate business results, operational challenges, and opportunities to leadership.
 * Work flexible shifts, including evenings, weekends, holidays, and support nearby locations as needed.


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