> Markdown version of [/jobs/ext/1348326-operations-implementation-manager](https://www.wearedevelopers.com/jobs/ext/1348326-operations-implementation-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations Implementation Manager - **Company:** The Coffee Bean & Tea Leaf - **Location:** Los Angeles, CA, United States - **Experience:** Experienced - **Salary:** $80,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, System Testing - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fa046a337a04628e ## About the Role * Five years of experience in field management within the Hospitality Industry * Minimum three years of experience in Operations Management, Specialist or leadership role, preferably in the Hospitality Industry * Proficient in concise written and verbal communication that portrays the company message and provides clear direction * Ability to identify and communicate needs through financial metrics and business cases in order to advocate for improvement within the organization * Skilled in identifying the most effective way to complete tasks and preparing for how to overcome unexpected difficulties * Project management skills * Exceptional time management capabilities to determine what is important and urgent while managing multiple high-priority tasks simultaneously * Ability to improve the speed of decision-making by clarifying and setting goals, sharing perspectives, identifying options, and creating consensus toward next steps * Foster effective interdepartmental working relationships to gain multiple perspectives on various projects, maintain alignment within the Home Office, Franchising, and Company Owned Field Operations and maximize the effectiveness of contributions to the overall organization * Proficient in: Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint ## Description Our Americas Brew Crew is seeking a Manager, Ops Implementation, to foster effective interdepartmental working relationships and ensure strong execution of product and equipment roll outs to cafés, while identifying process improvements to increase guest satisfaction and optimize financial returns. This position will report to the Director of Operational Excellence, In this role, you will: * Work cross-functionally to provide field-level feedback and recommendations for process and performance improvement, while implementing new and improved processes, policies, and training as needed. * Lead large brand level One System projects, communications, and engagement meetings * Lead store process improvement initiatives including equipment, capacity management, store design, and workflow * Support One System test fits, remodels, and new store opening management * Coordinate Operations-focused capital projects or phases of projects; ensure that the projects achieve the expected results and payback within the specified timeframe and on budget * Support new seasonal window roll outs and product testing * Partner with and lead relationships with vendors, using analytics and negotiation to improve operating expenses * Manage and update labor modeling, labor matrix, and Café Deployment models * Support our Total Quality Experience and Food Safety processes while identifying and resolving the gaps in our Operations processes ## Related Videos - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [How To Test A Ball of Mud](https://www.wearedevelopers.com/videos/173-how-to-test-a-ball-of-mud) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Making of a (TA) Manager: What I learnt after moving to the Dark Side](https://www.wearedevelopers.com/videos/1044-making-of-a-ta-manager-what-i-learnt-after-moving-to-the-dark-side) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [Should Tech Managers Be Developers First? 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