> Markdown version of [/jobs/ext/1348607-configuration-technician-l3-1st-shift-naic3](https://www.wearedevelopers.com/jobs/ext/1348607-configuration-technician-l3-1st-shift-naic3). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Configuration Technician - L3- 1st shift - NAIC3 - **Company:** World Wide Technology - **Location:** Edwardsville, IL, United States - **Experience:** Starter - **Salary:** $40,560.0 - **Contract:** Permanent contract - **Skills:** Computing Platforms, System Configuration, Electronic Data Capture, Firmware, Network Architecture, Network Planning and Design, Network Routers, Hardware Testing, Information Technology, Network Server, Cisco - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=76b7d4b677867c10 ## About the Role Associate's Degree Information Technology preferred Work Experience A minimum of 2 years' progressive experience in a related field required Other Work Experience 1-2 years of hands-on experience with router/switch, wireless, voice, security, and SAN solutions, * Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions. * Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards. * Identifies documentation needs and develops technical reference documentation in accordance with standards and styles. * Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Serves in a "player coach" role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems. * Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends. * Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly. * Ability to take instruction and independently execute on the directives. * Ability to read engineering drawings (network designs documents, rack elevations) * Knowledge of different testing hardware and software platforms * Knowledge of a broad range of network infrastructure cable types and best practices. * Experience at working both independently and in a team-oriented, collaborative environment is essential. * Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment. * Strong written and oral communication skills. * This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT's requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department. Licenses and Certifications CCNA - Cisco Certified Network Technician preferred ## Description * Sitting: Frequently * Standing: Constantly * Walking: Frequently * Stooping, kneeling, crouching: Frequently * Reaching 30" to 72": Constantly * Eye/hand coordination: Constantly * Lifting (up to 50lbs): Frequently * Lifting Overhead: Occasionally * Carrying: Frequently * Twisting/Turning: Frequently * Fine Motor Coordination (keying, labeling): Occasionally * Fine Motor Coordination (pinch, tool use, stripping wire): Frequently * Fine Motor Coordination (pick & place small parts): Constantly * Gripping/Grasping: Frequently * Climb (more than 2 steps): Occasionally Working Environment * Work near moving machinery: Constant * Fumes or airborne particles: Frequent * Toxic or caustic chemicals: Frequent * Risk of electrical shock: Frequent * Extremes: heat (non-weather): Occasional Is this role an individual contributor or does it have direct reports? Individual Contributor Level of Autonomy Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy., World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com. #LI-KH1 #LI-Onsite, The Configuration Technician I role performs production level logical configurations and testing. This position follows detailed work instructions provided by Engineering team to accomplish tasks. This position also works cross-functionally with other teams within the Supply Chain organization. The Configuration Technician I role reports directly to the Production Supervisor., * Configuration & testing of multiple vendor networking, wireless, telecom and collaboration devices. * Configuration & testing of core network storage and server technologies or general telecommunication products based on program needs * Implement knowledge and strong understanding of how the operations of the department impact other diverse work units. * Applies technical knowledge of product to ensure proper functionality and operation * Assist in the optimization of work instructions and further documentation * Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies to ensure product is functional * Logical work to load OS (Operating system), loading license, and update firmware per customer requirements * Configure, upgrade, and test networking and telecom equipment (routers, switches, servers, wireless, voice, video, radio access network items based on program needs) * Use established tools to communicate task status on a continuous basis * Capture QC records and perform QC checks to validate logical configuration requirements * Complete physical audit of equipment and accessories * Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture * Provide input for the continual improvement of customer production solutions ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)