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# Application Support Specialist

- **Company:** Puyallup Tribal Health Authority
- **Location:** Tacoma, WA, United States
- **Salary:** $73,382.0 - $81,245.0
- **Contract:** Permanent contract
- **Skills:** Health Informatics, Network Troubleshooting, EHR Systems, Electronic Medical Records, Tools for Reporting
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=076ffc3debd9fd9f

## About the Role

* Bachelor's degree in Healthcare Administration, Business Administration, Public Administration, IT, Health Informatics, or related field AND one (1) year of experience supporting electronic health record systems OR
 * Six (6) years' equivalent combination of education and experience supporting electronic health record systems, two (2) of which must be as an Epic or NextGen analyst
 * FQHC experience preferred, * Bachelor's degree in Healthcare Administration, Business Administration, Public Administration, IT, Health Informatics, or related field AND four (4) year of experience supporting electronic health record systems OR
 * Eight (8) years' equivalent combination of education and experience supporting electronic health record systems, three (3) of which must be as an Epic or NextGen analyst
 * Epic certifications preferred
 * FQHC experience preferred

## Description

At Puyallup Tribal Health Authority (PTHA), technology is more than systems and software - it's a vital connection that supports exceptional patient care, operational excellence, and healthier communities. We are seeking passionate, collaborative, and solution-oriented professionals to join our IT team as an Application Support Specialist.

In this role as Application Support Specialist, you'll work closely with clinical, operational, and administrative teams to support and optimize critical healthcare applications including electronic health records (EHR), practice management systems, reporting tools, and integrated healthcare technologies. Whether you are early in your healthcare IT career or an experienced analyst ready to lead complex initiatives, this is an exciting opportunity to contribute to meaningful work in a mission-driven environment that values teamwork, innovation, and continuous growth.

What You'll Do:

 * Support and optimize healthcare applications, EHR systems, and integrated technologies
 * Troubleshoot system issues, analyze workflows, and identify process improvements
 * Assist with application implementation, upgrades, customization, testing, and reporting
 * Train and support staff on application workflows and best practices
 * Collaborate with clinical, operational, and IT teams to ensure smooth system performance
 * Document issues, solutions, and processes accurately and efficiently
 * For advanced-level roles, lead projects, coordinate deployments, support vendors, and provide technical guidance and mentorship to team members


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