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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems and Operations Manager - **Company:** California Miramar University, Inc. - **Location:** San Diego, CA, United States - **Experience:** Experienced - **Salary:** $75,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Learning Management Systems, Data Integrity, Information Technology Operations, Moodle, Student Information Systems, Systems Integration, Application Enhancement Tool, Information Technology - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0a5f816a01ed2842 ## About the Role * 3-5 years of relevant IT experience, including experience in a higher education environment. * Hands-on experience with both a Student Information System (SIS) and a Learning Management System (LMS). * Experience managing or mentoring a small team. * Strong skills across user support, troubleshooting, reporting, permissions, data integrity, and vendor coordination. * Bachelor's degree, or equivalent professional experience. Nice to Have * Experience with Anthology, Moodle, and/or Populi. * Experience leading SIS/LMS migration or implementation projects. * Familiarity with higher-ed compliance, accreditation, enrollment, registrar workflows, student records, and system integrations. * Experience creating SOPs, improving help desk workflows, and managing technology vendors., * Do you have at least 3 years of experience in an IT support (or 5 years without a degree)? * Have you worked in a higher education setting (college, university, or technical institute)? * Do you have experience overseeing or managing a Learning Management System (LMS), such as Populi, Moodle, Anthology, or similar? * Have you managed or led an IT support team or supervised other technical staff? * Are you available to work from 9:30am - 6:00pm, Monday - Friday, with occasional later hours to support evening classes, and occasional travel to San Jose, CA? Education: * Bachelor's (Preferred) Experience: * IT: 3 years (Required) ## Description California Miramar University is a growing institution, and we're hiring an IT Systems and Operations Manager to lead our IT operations and scale the technology that powers our campus. This is a hands-on leadership role with real ownership: you'll guide a small IT team, run our core academic systems, lead a major platform migration, and help build the tools and infrastructure that will support us as we grow. What You'll Do * Lead and mentor a 2-person IT team, setting priorities and clarifying responsibilities. * Own day-to-day operations of our Student Information System (SIS) and Learning Management System (LMS) - configuration, access, troubleshooting, and data integrity. * Lead the migration from Anthology and Moodle to Populi for both SIS and LMS functions. * Coordinate with vendors and partner with faculty, staff, and university leadership. * Improve help desk and ticket escalation workflows, and support faculty, staff, and students with their technology needs. * Build and maintain documentation, SOPs, and training for staff and faculty. * Apply cybersecurity best practices and keep our systems supporting academic, administrative, compliance, and student services operations. * Oversee scaling of IT systems, processes, and infrastructure as the university grows. * Build new AI-powered tools that help staff and students get answers and resolve issues faster. ## Related Videos - [Effective Machine Learning - Managing Complexity with MLOps](https://www.wearedevelopers.com/videos/185-effective-machine-learning-managing-complexity-with-mlops) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines) ## Related Articles - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)