> Markdown version of [/jobs/ext/1349350-manager-applications-engineering-hs](https://www.wearedevelopers.com/jobs/ext/1349350-manager-applications-engineering-hs). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Applications Engineering - HS - **Company:** SCHMALZ INC - **Location:** Raleigh, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Systems Engineering, SolidWorks (CAD), Microsoft Office - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=89af897750312201 ## About the Role * Bachelor's degree in engineering, engineering technology or a related technical discipline, or an equivalent combination of education and demonstrated technical experience. * Minimum of seven years of relevant experience in applications engineering, industrial automation, material handling, capital equipment or a closely related technical field. * Demonstrated people-leadership experience, including coaching, performance management, prioritization, delegation and employee development; prior direct management experience is strongly preferred. * Demonstrated ability to evaluate complex technical applications and guide engineers toward safe, practical and commercially viable solutions. * Strong customer-facing communication, presentation and conflict-resolution skills, with the professionalism to represent Schmalz in high-visibility and technically demanding situations. * Experience managing workload, capacity, priorities, performance metrics and cross-functional processes in a deadline-driven environment. * Strong judgment and decision-making skills, including the ability to balance customer urgency, technical risk, product capability and commercial objectives. * Ability to build trust and collaborate effectively with engineering, sales, operations, product management, senior leadership and international colleagues. * Strong organizational and time-management skills, with a customer-focused, adaptable and continuous-improvement mindset. * Proficiency with Microsoft Office and the ability to learn new business and engineering systems. * Ability to travel domestically approximately 15%, with occasional international travel as business needs require., * Experience with vacuum handling systems, ergonomic material handling, cranes, lifting devices or industrial automation. * Prior experience leading an Applications Engineering or comparable technical team. * Working knowledge of DraftSight and SolidWorks or comparable CAD software and the ability to review technical drawings and specifications. * Experience supporting distributors, outside sales teams, key accounts and custom-engineered solutions. * Experience delivering technical training and presentations to customers, distributors and sales organizations. * Experience collaborating with an international parent company or global engineering organization. ## Description * Lead the day-to-day operations of the Handling Systems Applications Engineering team, ensuring responsive, accurate and technically sound support for customers, distributors and the sales organization. * Manage team capacity, workload and priorities; assign Applications Engineers to sales territories and projects based on business needs, technical complexity and available resources. * Establish clear expectations, performance goals and key performance indicators for the team, including quotation responsiveness, application quality, workload, rework and customer service. * Coach, mentor and develop team members through regular feedback, technical guidance, performance reviews, training plans and career development discussions. * Recruit, onboard and retain Applications Engineering talent while building team depth, succession capability and shared technical knowledge. * Develop and standardize application-review practices, quotation tools, templates, documentation and best practices to improve quality, consistency and efficiency. * Provide technical leadership and engineering judgment on complex, high-risk, semi-custom and custom customer applications, including review of proposed solutions when appropriate. * Establish clear prioritization and escalation processes, and serve as the primary escalation point for application, capacity, quality and customer-support issues. * Resolve customer complaints and technical escalations by coordinating investigation, evaluating potential resolutions, making recommendations to leadership and communicating professionally with the customer through resolution. * Build strong working relationships with Regional Sales Managers, Sales Engineers, Key Account Managers, distributors and selected strategic customers. * Partner closely with Outside Sales, Inside Sales, Product Management, Design Engineering and Project Management to ensure complete technical and commercial handoffs and smooth execution of customer projects. * Identify recurring process, product and quality issues that extend beyond the department; lead cross-functional efforts to determine root causes and implement sustainable improvements. * Communicate team capacity, priorities, risks, performance and resource needs clearly to leadership and affected stakeholders. * Coordinate with the parent company in Germany on technical applications, products, processes, training and issue resolution. * Provide market, product and competitive feedback to Product Management and company leadership. * Lead team meetings related to workload and capacity, interdepartmental coordination, quality, technical best practices and continuous improvement. * Develop and deliver professional technical presentations and training for national sales meetings, distributors, customers and internal teams as needed. * Represent Schmalz at trade shows, conferences, industry events and customer meetings as required. * Maintain the work location, travel and in-office presence necessary to lead the team and support customers effectively, consistent with company policy. * Perform other duties as assigned. ## Related Videos - [Model Based Systems Engineering in an Agile Product Development Process](https://www.wearedevelopers.com/videos/68-model-based-systems-engineering-in-an-agile-product-development-process) - [Robots are coming into the wild! 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