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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Support Analyst I - Smyrna, TN - **Company:** HUNTER - **Location:** Smyrna, TN, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Zebra (Programming Language), Microsoft Windows, Android Software Development, Apple IOS, Apple Mac Systems, Microsoft Online Services, Command-Line Interface, Collaborative Software, Desktop Computing, Linux, Ethernet Physical Layer, Networking Hardware, Python (Programming Language), LabVIEW, Networking Basics, Windows PowerShell, Remote Desktop Services, Azure Active Directory, TCP/IP, Wireless Networks, Network Switches, Software Troubleshooting, Reliability of Systems, Peripherals, Microsoft InTune, Computer Equipment, Information Technology, Laptops, User Accounts - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f324ed194a7472c3 ## About the Role Associate's degree in Information Technology, Computer Science, or related field, or equivalent experience. Experience supporting Microsoft 365, Azure Active Directory, Exchange Online, and Microsoft Intune. Strong knowledge of Windows 11 and desktop hardware support. Experience with PowerShell scripting and system administration. Working knowledge of macOS, Linux, iOS, and Android platforms. Understanding of networking fundamentals including TCP/IP, switching, wireless networking, and structured cabling. Strong troubleshooting and customer service skills. Excellent written and verbal communication skills. Preferred Qualifications Experience in a manufacturing, warehouse, or distribution environment. Python development and automation experience. Familiarity with LabVIEW or industrial automation systems. Experience supporting thermal printers, barcode scanners, and warehouse technologies. Knowledge of networking equipment and enterprise infrastructure technologies. ## Description End User Support & Device Management Deploy, configure, and maintain Windows 11, macOS, Linux, iOS, and Android devices. Administer and support Microsoft 365, Exchange Online, Azure Active Directory, and Microsoft Intune. Configure user accounts, email, printers, peripherals, and collaboration tools. Perform workstation imaging, deployment, upgrades, and replacements. Utilize command-line tools and scripting to automate routine administrative tasks. Support hardware including laptops, desktops, docking stations, monitors, printers, and mobile devices. Technical Support & Troubleshooting Diagnose and resolve hardware, software, operating system, and connectivity issues. Provide remote and onsite support using Microsoft Teams, Remote Desktop, and other support tools. Create and maintain PowerShell scripts for automation and administration. Document incidents, resolutions, and technical procedures. Communicate effectively with users at all organizational levels to ensure timely issue resolution. Network & Infrastructure Support Install, organize, and maintain structured cabling and network equipment. Perform Ethernet cable termination and validation. Support network switches, wireless infrastructure, and connectivity troubleshooting. Maintain network closets and equipment rooms according to company standards. Follow established change management and operational procedures. Conference Room & Collaboration Technology Support conference room displays, audiovisual equipment, and meeting technologies. Diagnose and resolve meeting-related technology issues with urgency and professionalism. Provide support during executive, customer, and team meetings when required. Ensure conference room technology remains functional and ready for use. Production & Manufacturing Systems Support Support manufacturing and warehouse technologies used in daily operations. Develop and maintain automation solutions using Python and browser automation tools. Support LabVIEW applications and basic industrial automation systems. Troubleshoot Zebra and Tharo thermal printers and labeling solutions. Support RF scanners, handheld barcode scanners, and industrial scale systems. Work closely with operations teams to minimize downtime and improve system reliability. ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)