> Markdown version of [/jobs/ext/1349705-20120-system-administrator-service-desk-focused](https://www.wearedevelopers.com/jobs/ext/1349705-20120-system-administrator-service-desk-focused). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 20120 - System Administrator (Service Desk Focused) - **Company:** Hyundai Corporation (usa) - **Location:** West Point, GA, United States - **Experience:** Experienced - **Salary:** $52,000.0 - $68,000.0 - **Contract:** Permanent contract - **Skills:** Zebra (Programming Language), Microsoft Windows, Active Directory, Application Testing, Business Software, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Monitoring of Systems, Identity and Access Management, Information Technology Operations, Windows Servers, Network Connections, VMware Virtualization, Office365, Information Technology, Laptops, User Administration, Vmware - **Published:** July 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e51eb8e0f0bb3baf ## About the Role * 3-5+ years of IT support experience in Service Desk, Desktop Support, IT Operations, or Technical Support roles within an enterprise environment. * Strong proficiency with Microsoft Windows and Microsoft 365, including troubleshooting, configuration, and end-user support. * Hands-on experience supporting enterprise endpoint devices including desktops, laptops, printers, scanners, mobile devices, and related peripherals. * Experience with workstation deployment, imaging, and lifecycle management, including equipment setup, replacement, relocation, and recovery processes. * Working knowledge of Active Directory and user account administration, including account provisioning, access management, and basic security practices. * Experience using ITSM tools for incident, request, asset, and change management, with strong incident resolution and root-cause troubleshooting skills. * Excellent customer service, communication, and organizational skills, with the ability to manage multiple priorities independently while supporting internal stakeholders., * Bachelor's degree in Information Technology, Computer Science, or a related field, and/or industry certifications such as CompTIA A+, Network+, Security+, Microsoft, or ITIL. * Experience administering Microsoft 365, Windows Server, Active Directory, and VMware environments in a corporate setting. * Experience supporting manufacturing, logistics, warehousing, or automotive operations, including Zebra printers, scanners, and operational technologies. * Experience participating in infrastructure projects, technology deployments, application testing, and continuous improvement initiatives. ## Description The System Administrator serves as a key member of the IT Service Desk team, providing frontline technical support to end users while assisting senior system administrators with the operation and maintenance of enterprise infrastructure environments. This role primarily focuses on end-user support, IT operations, and asset management while gaining hands-on experience with Windows Server, Active Directory, Microsoft 365, VMware virtualization, security, and other core infrastructure technologies. The position is designed to support daily business operations while developing foundational infrastructure and system administration skills. Through practical experience and mentorship, this role provides a structured career path for advancement into System Administrator I, II, and III positions., End-User Support & Service Desk Operations * Manage and resolve Help Desk tickets through the organization's ITSM platform. * Provide technical support for desktops, laptops, printers, scanners, mobile devices, Microsoft 365 applications, and other end-user technologies. * Troubleshoot hardware, software, operating systems, network connectivity, printing, and application-related issues. * Support user onboarding and offboarding activities, including account creation, access provisioning, equipment deployment, and equipment recovery. * Escalate issues as necessary to ensure timely resolution and minimize business impact. IT Operations & Asset Management * Install, configure, maintain, and deploy end-user computing devices and business applications. * Build and maintain standard workstation images for desktops and laptops. * Manage IT assets throughout their lifecycle, including deployment, relocation, replacement, recovery, and retirement. * Maintain inventory of IT equipment, printer toner, labels, and other operational supplies. * Support Zebra printers, label printers, scanners, conference room systems, and other operational technologies. Infrastructure & System Administration Support * Assist senior system administrators with Windows Server, Active Directory, Microsoft 365, and VMware administration activities. * Support server patching, system monitoring, backup verification, and routine maintenance activities. * Assist with DNS, DHCP, file services, print services, and other core infrastructure components. * Participate in infrastructure projects, technology deployments, and operational improvement initiatives. * Maintain technical documentation and system inventories. Technology Evaluation & Continuous Improvement * Assist with the evaluation, testing, and deployment of minor business and IT systems. * Perform functional and usability testing of new solutions and applications. * Coordinate with vendors and internal stakeholders during testing and implementation activities. * Develop technical knowledge and skills through training, hands-on experience, and mentorship., This team fosters a highly collaborative, technically driven environment where expertise, accountability, and continuous improvement are valued. With a focus on delivering reliable and scalable database solutions, team members work closely across functions to solve complex challenges, drive innovation, and ensure operational excellence. The culture emphasizes ownership, knowledge sharing, and adaptability in a fast-paced, enterprise setting. * Collaborative & Cross-Functional Strong partnership across IT teams, stakeholders, and global counterparts to deliver integrated, enterprise-wide solutions. * Ownership & Accountability Team members take responsibility for systems, projects, and outcomes, ensuring high-quality delivery and reliability. * Continuous Learning & Innovation Encourages staying current with emerging technologies, improving processes, and applying forward-thinking solutions. * Problem-Solving Mindset Focus on analytical thinking and proactive issue resolution to manage complex systems and optimize performance. ## Related Videos - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025) - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology)